Cash Collection Associate (Bilingual English/Spanish)

Job Description Duration of temporary assignment is until May 2027. Position Summary We are currently hiring a Bilingual (English/Spanish) Temporary Full-Time Cash Collection Associate. Collect and post co-pays, nominal fees, and sliding scale payments at the time of service. Reconcile daily logs, credit card receipts, electronic lockboxes, and cash drawers. Implement board-approved "Inability to Pay" vs. "Refusal to Pay" waiver policies to prevent barriers to care. Key Duties Educate patients on out-of-pocket responsibilities, establish structured and payment plans based on UHP policies.Verify patient household income and family size to apply the appropriate HRSA Sliding Fee Discount Scale tier.Collect and post co-pays, nominal fees, and sliding scale payments at the time of servicePrepare daily summaries and balance cash receipts for the administration and finance department Minimum Qualifications High School Diploma required 1 year of cashier experience.Bilingual English/Spanish required. Must have excellent communication skills and ability to provide exceptional experience to patients.Understanding of phone etiquette and standard office procedures. Ability to thrive in a fast-paced environment. Starting Compensation: Minimum: $18.00/hour; Maximum: $18.00/hour Work Environment Type, Location, and Schedule: Applicants must be comfortable working onsite, based out of Corona, Queens and have availability to commit to a schedule of 40 hours per week, working Monday through Friday 8:00 am to 5:00 pm with E/O Saturday. About Urban Health Plan At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 52 years ago. That tradition continues today by promoting excellence in everything that we do. UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. Job Requirements