Cash Balancing POD Adj Specialist I

Key Responsibilities

• Identify and correct out-of-balance transactions on cash reconciliation sheets
• Respond to department phone calls and emails promptly and professionally
• Aid branches in locating and correcting outages
• Review and work daily cash management and POD reports
• Review and correct proof errors; adjust customer accounts and internal DDA or GL accounts

Competencies

• Proficiency with 10 keys by touch and Microsoft Office (Excel, Word, Outlook, SharePoint, Access)
• Excellent organizational and data entry skills, with the ability to multi-task, maintain accuracy, and meet deadlines in a fast paced, high-volume environment
• Good written and verbal communications skills
• Customer service orientation with effective problem-solving abilities and strong analytical skills
• Self-starter possessing the ability to work independently while supporting a team environment
• Ability to follow directions and apply proper policies, procedures and guidelines
• Ability to work flexible hours demonstrated good attendance and punctuality
• Strong attention to detail and high concern for data accuracy
• Ability to recognize suspicious activity and report to Lead/Manager

Qualifications

• 1-3 years’ banking or financial services operations experience
• Bookkeeping or deposit operations experience preferred
• High School Diploma or equivalent required

Work Conditions

• Lifting no more than ten pounds
• Sitting most of the time, but may involve walking, moving, or standing for brief periods
• Occasional lifting and carrying articles like files, ledgers, folders, etc.