Cash Applications Specialist - EMS Billing (OnSite)

About the role

When a fire department or EMS agency answers a call, we make sure they get paid for it. Founded in 2006, Emergicon is the largest emergency medical billing company in Texas. We serve agencies of every size, from small rural services to major Texas cities. Our culture is “service-first,” built on hard work, accountability, and kindness. We work as “One Team. One Sound.” and there’s real room to grow if you want to make an impact in the EMS industry.

Responsibilities

• Post manual and electronic payments to patient accounts
• Review insurance remittance advice for accuracy
• Spot overpayments, billing errors, and posting errors, then resolve them or flag them to your supervisor
• Research unidentified payments and recoupments to find the right resolution
• Flag trends or problems with specific payers
• Work with the accounts receivable team to resolve remittance issues
• Reconcile to the general ledger and support month-end close
• Meet all daily, weekly, and monthly deadlines
• Live out Emergicon’s core values every day
• Other duties as assigned

How you’ll work

This role is based in our Terrell, TX office. Local candidates only — must be a Texas resident for consideration. You’ll get hands-on training when you start. Depending on your performance, there will be an option to move to hybrid or remote after 90 days. You’ll report to the Cash Applications Manager and work closely with the accounts receivable team and insurance companies. Most of the job is done at a computer, with frequent typing and data entry while sitting or standing at a desk.

Requirements

• High school diploma or GED
• 1+ year of medical payment posting experience
• Strong attention to detail and good organization
• Ability to prioritize and manage multiple tasks at once
• Clear, professional communication, both written and verbal, including on the phone
• Skill with Microsoft Office, including Excel (formulas, sorting, filtering)
• Comfort with accounting or financial software and electronic payment systems

Preferred qualifications

• Accounts receivable experience
• Ambulance or EMS billing experience

Benefits

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Life insurance, short-term disability, and critical illness coverage
• Paid training and room to grow in the EMS industry

Pay

$20 per hour

Schedule

Full-time, Monday–Friday, 8am–5pm