Cash Applications Specialist

About the role

Support Accurate Cash Management & Customer Account Operations GSM Outdoors is seeking a detail-oriented and organized Cash Application Specialist to join our Finance team. This role is responsible for accurately applying customer payments, maintaining accounts receivable records, researching account discrepancies, and supporting the overall accuracy and efficiency of the cash application process. The ideal candidate is highly organized, comfortable working with financial data, and able to manage a high volume of transactions while maintaining a strong level of accuracy. This position will work closely with internal teams, customers, and other business partners to research and resolve payment discrepancies and ensure customer accounts remain accurate and up to date.

The Cash Application Specialist is responsible for processing and applying customer payments, including cash, checks, credit card transactions, and other forms of payment. This position maintains accurate accounting records, researches account discrepancies, processes authorized deductions and adjustments, and supports the reconciliation and reporting of accounts receivable activity. The Cash Application Specialist will play an important role in maintaining accurate customer accounts and supporting timely and efficient cash collection processes.

At GSM Outdoors, you'll have the opportunity to join a growing Finance organization supporting a portfolio of trusted outdoor brands. The Cash Application Specialist plays an important role in maintaining the accuracy of our financial operations and ensuring customer accounts and cash activity are properly managed. If you're detail-oriented, enjoy solving problems, and want to grow your career in accounting and finance, we'd love to hear from you.

Responsibilities

• Accurately post customer payments by recording cash, checks, credit card transactions, and other forms of payment.
• Apply customer payments to the appropriate invoices and accounts.
• Verify payment information and supporting documentation to ensure accurate transaction processing.
• Research and resolve unapplied cash and payment discrepancies.
• Maintain accurate and up-to-date cash application records.
• Process authorized adjustments related to customer accounts.
• Maintain accurate customer accounts receivable records.
• Update receivable balances by reviewing and reconciling outstanding invoices and payments.
• Research customer account activity and payment history to identify discrepancies or outstanding balances.
• Assist with resolving customer account issues and payment questions.
• Review customer payment plans, payment history, credit information, and account activity to support collection resolution.
• Assist with the identification and resolution of valid or authorized customer deductions.