Cash Applications Specialist

About the role

The Cash Application Specialist processes payments within the Cash Posting Department, identifies trends and patterns in insurance payments, and coordinates with insurance companies to resolve discrepancies.

Responsibilities

• Post all manual and electronic payments to patient accounts
• Perform reconciliations to the general ledger and other month-end procedures
• Identify patterns of overpayments and bring them to the attention of appropriate supervisory personnel; identify billing errors, inaccurate payments, and posting errors and resolve accordingly
• Review insurance remittance advices for accuracy
• Ensure all monthly, weekly, and daily deadlines are met in the cash applications process
• Research unidentified payments and/or recoupments to determine appropriate resolution
• Notify appropriate personnel of trends or problems with specific payers
• Identify and coordinate remittance issues with accounts receivable departmental staff
• Other job-related duties as assigned

Requirements

• High school diploma or equivalent required
• At least one year of experience in medical payment posting required
• Prior accounts receivable experience preferred

Skills

• Strong verbal and written communication skills; able to interact professionally with internal and external contacts
• Highly detail-oriented with excellent organizational and time management abilities
• Able to prioritize tasks and manage multiple responsibilities simultaneously
• Proficient with Microsoft Office, including Excel (formulas, sorting, filtering)
• Comfortable using accounting or financial software and navigating electronic payment systems
• Professional phone etiquette

Working Conditions

Work is performed at a computer, requiring frequent use of hands and fingers for typing and data entry while sitting or standing at a desk.