Cash Application Supervisor - FT - Day - Collections & Customer Svc Lawrenceville NJ

Position Overview

Reviews, monitors and discusses cash applications issues with staff to ensure complete, accurate and proper performance as directed by Cash Applications Manager. Performs Cash Application Functions As Required. Oversees cash application process and cash posting. Acts as a quality assurance reviewer to ensure work completed is accurate and timely. Monitors timely cash application work lists to prevent aging. Leads daily departmental activities in absence of Manager. Assists cashiers to ensure that cash is posted correctly and timely and balances at end of day. Completes ERA/EFT documentation for new payors. Performs other duties as assigned and adapts to changing departmental demands.

Minimum Requirements

• Education: High School diploma or equivalent.
• Experience: Two years’ experience with cash posting, one of which is in a supervisory position, in a healthcare setting.
• Other Credentials: Knowledge and Skills - Effective verbal and written communication skills. Strong customer service skills. Knowledge of Microsoft Office.

Physical Demands and Work Environment

• Frequent physical demands include: Pinching/fine motor activities, Keyboard use/repetitive motion, Talk or Hear.
• Occasional physical demands include: Standing, Walking, Climbing (e.g., stairs or ladders), Carry objects, Push/Pull, Twisting, Bending, Reaching forward, Reaching overhead, Squat/kneel/crawl, Wrist position deviation.
• Continuous physical demands include: Sitting.
• Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Color Discrimination, Minimal Depth Perception, Minimal Hearing.

Usual Work Day

8 Hours

Reporting Relationships

Does this position formally supervise employees? Yes

Essential Functions

• Reviews, monitors and discusses cash applications issues with staff to ensure complete, accurate and proper performance as directed by Cash Applications Manager.
• Performs Cash Application Functions As Required.
• Oversees cash application process and cash posting.
• Acts as a quality assurance reviewer to ensure work completed is accurate and timely.
• Maintains accurate records and reports.
• Makes recommendations for process improvements.
• Monitors timely cash application work lists to prevent aging.
• Leads daily departmental activities in absence of Manager.
• Affords assistance to cashiers to ensure that cash is posted correctly and timely and balances at end of day.
• Completes ERA/EFT documentation for new payors.
• Performs other duties as assigned and adapts to changing departmental demands.

Special Training

• Ability to effectively mentor, coach, and direct others.
• Ability to effectively communicate and respond to questions.

Pay Range

$21.33 - $27.73

Schedule

40 Scheduled Weekly Hours

Benefits

• Medical Plan
• Prescription drug coverage & In-House Employee Pharmacy
• Dental Plan
• Vision Plan
• Flexible Spending Account (FSA)
• Healthcare FSA
• Dependent Care FSA
• Retail Savings and Investment Plan
• Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
• Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
• Disability Benefits – Long Term Disability (LTD)
• Disability Benefits – Short Term Disability (STD)
• Employee Assistance Program
• Commuter Transit
• Commuter Parking
• Supplemental Life Insurance
• Voluntary Life Spouse Voluntary Life
• Employee Voluntary Life
• Child Voluntary Life
• Voluntary Legal Services
• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
• Voluntary Identity Theft Insurance
• Voluntary Pet Insurance
• Paid Time-Off Program