Cash Application Specialist

About the role

In the maritime industry, where colossal ships dock and millions of tons of cargo are moved with precision, teams of dedicated individuals keep global trade in motion. Working in this dynamic sector means you play a part in ensuring the pulse of commerce never skips a beat, while driving the future of supply chain logistics and marine terminal operations. Every job function in our organization—whether on the docks or behind the scenes in administrative roles, finance, payroll, or IT—has a significant impact on the national economy and critical supply chain operations. At Ports America, we don’t just move cargo; we drive the nation’s economic engine.

The Cash Applications Specialist II will perform various financial and administrative duties and assignments in support of cash receipts and cash application, working in conjunction with the billing and credit/collections departments.

Responsibilities

• Oversee the timely and accurate application of the company’s cash receipts in a fast‑paced, goal‑oriented finance department.
• Reconciles daily bank activities.
• Credit card processing and refunding.
• Codes monthly miscellaneous cash receipts.
• Resolves non‑standard transactions.
• Reduces unapplied cash.
• Identifies and implements process improvements.
• Performs other assigned tasks and duties necessary to support the billing, collections, and accounting departments.
• Communicates and follows through effectively with both internal and external customers on a timely basis.
• Proper identification of cash receipts between several related entities, and accurate inter‑company accounting for such receipts.
• Works with collectors on unpaid invoices, overpayments, and unapplied/misapplied checks.
• Contacts customers to identify unapplied cash receipts.
• Meets defined departmental goals and metrics.
• Works closely with the Billing Department and Collections to resolve billing issues.
• Interacts regularly with other departments and offices within the organization.

Qualifications

Basic Qualifications: Associates degree in accounting or equivalent accounting experience; 3+ years of general office experience in accounts receivable procedures and general accounting.

Physical Working Conditions: Requires high attention to numerical detail; ability to communicate verbally; ability to work at a computer station; office environment with keyboard activities, lifting no more than 20 lbs, sitting, walking and general office.

Preferred Qualifications: Good organizational, math, and communication skills; Ability to be initiative‑taking and able to prioritize and manage a variety of responsibilities; Computer literate – PC skills with knowledge of spreadsheet applications; Ability to adapt to an ever‑changing role as we move with new and improved technologies; Excellent Excel skills and attention to detail, goal oriented (VLOOKUP knowledge is a must); Experience with Oracle a plus; Commitment to excellent customer service; Excellent written and verbal communication skills; Positive attitude and a willingness to always be prepared to learn new processes; Ability to work in a fast‑paced environment.