Cash Application Representative

Overview

Superior Ambulance Service started in 1959 and is the largest independent, locally owned, and operated emergency medical services provider in the Midwest. It employs over 4,000 licensed EMTs, Paramedics, and Nurses, operates a fleet of over 800 ambulances, and provides critical care, helicopter, and fixed-wing emergency medical transportation.

Responsibilities

• Analyze and process EOBs from Commercial, Auto, Workman’s comp, Government insurances adding contractual credits as applicable.
• Balance to check, day and client all payments that were posted daily.
• Detail posted-payment specification in notes as needed.
• File and maintain paperwork pursuant to Cash Application under Minimum Necessary and HIPAA regulations and standards.
• Collaborate with other departments by researching payments upon request.
• Post and balance refunds when needed.
• Assist with the clerical duties of the Cash Applications Team, including other representative’s tasks when needed.
• Audit zero-pay EOBs and process withholdings; balancing the checks.
• Ensure accuracy and attention to detail.
• Abide by client regulations and post accordingly.
• Meet posting per hour/day metrics and pass Quality Assurance screenings.
• Demonstrate knowledge and compliance of insurance, local, state, and federal billing.
• Ability to complete tasks efficiently both individually and in a group environment.
• Handle assigned correspondence fulfilling any other duties as assigned by managerial staff.

Qualifications

• High school diploma or equivalent accepted, College Preferred.
• A minimum of 1-2 years of experience in: Revenue cycle collections required, Insurance payment processing, Insurance follow-up.
• Previous experience in EMS preferred, but not required.
• Knowledge of CPT, ICD-9/10 and HCPCS codes.
• Sharp intelligence of government payers and other commercial/managed care carrier rules and processes in a professional billing environment.
• Ability to “multi-task” and handle fair amount of stress when busy.
• Ability to follow policies and procedures and identify outliers.
• Ability to engage critical-thinking and identify trends.
• Intermediate skills with Microsoft Office applications: Word, Excel.
• Initiative to learn new tasks and the ability to apply acquired knowledge to future duties.
• Flexibility, adaptability, and accountability are necessary for optimum client results.
• Computer and Other Office Qualifications: Computer literate, uses multiple screens and systems simultaneously, navigates project management platforms (Basic training provided), proficient in Word and Excel applications, good keyboard and calculator typing skills (minimum 45 WPM, with a focus on accuracy).
• Willingness to learn new material and the ability to implement changes efficiently.
• Must have a good understanding of basic mathematical operations, as well as the ability to perform basic mathematical computations.
• Detail oriented consistently.
• Demonstrates problem solving abilities.
• Possesses good organizational skills.

Benefits

Competitive compensation
Health/dental/life insurance
Tuition reimbursement
Opportunity for Career Growth
Check out our career site benefits page to learn about our comprehensive benefits options that include medical, vision, dental, 401k, disability, FSA, HSA, vacation and paid time off.

About the Role

The Cash Application Specialist may perform clerical duties as needed, as well as participate in other projects or special assignments throughout the PBS Operations Department when appropriate.

Skills

Sharp intelligence of government payers and other commercial/managed care carrier rules and processes in a professional billing environment
Ability to “multi-task” and handle fair amount of stress when busy
Ability to follow policies and procedures and identify outliers
Ability to engage critical-thinking and identify trends
Intermediate skills with Microsoft Office applications: Word, Excel
Initiative to learn new tasks and the ability to apply acquired knowledge to future duties
Flexibility, adaptability, and accountability are necessary for optimum client results
Computer and Other Office Qualifications: Computer literate, uses multiple screens and systems simultaneously, navigates project management platforms (Basic training provided), proficient in Word and Excel applications, good keyboard and calculator typing skills (minimum 45 WPM, with a focus on accuracy)
Willingness to learn new material and the ability to implement changes efficiently
Must have a good understanding of basic mathematical operations, as well as the ability to perform basic mathematical computations
Detail oriented consistently
Demonstrates problem solving abilities
Possesses good organizational skills

Benefits

Competitive compensation
Health/dental/life insurance
Tuition reimbursement
Opportunity for Career Growth

Pay

USD $21.00 - USD $24.00 /Hr. rates offered based on years of experience

Schedule

Not specified