Caseworker (Visitation Specialist)

The Visitation Specialist provides direct, community-based services to families and children with the goal of promoting safety, stability, and well-being. This role involves assessing family needs, developing individualized service plans, supporting parenting skill development, supervising family visitation, and connecting families with appropriate community resources.

Responsibilities

• Assess client and family needs using formal and informal evaluations, referral documentation, and family input
• Develop and implement individual service plans focused on safety, stability, and parenting capacity
• Provide parent education using evidence-based curricula tailored to each family's needs and learning style
• Assist families in accessing and navigating resources such as housing, healthcare, education, and basic needs
• Transport clients to visits, court hearings, service appointments, and other relevant obligations
• Complete all required documentation (e.g., service plans, progress notes, contact logs) accurately and on time using the electronic health record
• Participate in program audits, case reviews, and legal proceedings when required
• Adhere to confidentiality and professional standards, including HIPAA and CPSL mandated reporter protocols
• Participate in case conferences, court hearings, team meetings, and interagency planning sessions
• Meet required billable service delivery targets as defined by program standards
• Participate in required professional development, completing a minimum of 40 hours of role-relevant training annually, and maintain documentation of completion
• Work non-traditional hours including evenings and weekends to accommodate family needs and court orders

Requirements

• Bachelor’s degree in Social Work, Psychology, or a related Human Service field required
• Minimum of one year of experience required with a related (non-Human Services) degree
• Act 33/34 Clearances
• FBI Clearance
• Valid, current driver's license and personal automobile liability insurance with a minimum of $300,000 combined single limit coverage
• Approval to verify driving history at the time of authorization and annually; approval to verify insurance coverage at the time of authorization and semi-annually
• Reliable automobile with current inspection
• Ability to meet physical and mental requirements of the job

Benefits

• Medical and Prescription insurance – choice of two health plans and networks
• Dental and Vision – free coverage for team members
• Paid Time Off (PTO) and Holidays
• Medical, Bereavement, Educational, & Personal Leaves
• Parental leave (birth & adoption) – 6 weeks paid
• 403b Retirement Plan – pre-tax & Roth options; employer match after 1 year
• Student Loan Refinancing Program
• Public Service Loan Forgiveness Program – CI qualifies as non-profit
• Education Assistance/Tuition Reimbursement
• Professional Development/CEU’s
• Life and Short- & Long-Term Disability insurance
• Credit Union
• Team Member Recognition Events
• Referral bonus
• CPR – employer paid
• Travel mileage reimbursement at federal rate

Schedule

• Full-time
• Self-determined schedule
• Hybrid
• Some evenings and weekends