Caseworker

About the role

The Caseworker plays a vital role in strengthening The Salvation Army’s presence in Bucks County by developing and overseeing impactful programs, managing employees and volunteers, and fostering partnerships with local organizations.

Responsibilities

• Recruiting, training, and managing staff and volunteers for all Quakertown Service Center programs
• Ensuring effective scheduling and coordination
• Overseeing the development and implementation of service and seasonal activities
• Recommend systemic improvements to enhance service delivery
• Maintaining relationships with funding sources
• Cooking programs with community agencies
• Managing local fundraising efforts such as the Christmas Angel Tree Program and Red Kettle Campaign
• Conducting client interviews, verifying applications, and providing intake and referral services
• Maintaining records, preparing reports for The United Way and grant donors
• Serving on committees related to case management and emergency assistance
• Organizing training events
• Cooking with county programs
• Fostering collaboration with Community Care Behavioral Health
• Office management
• Maintaining accurate files
• Assisting in staff training
• Responding promptly to all communications

Requirements

• A High School Diploma or GED, and equivalent retail/resale experience
• Exhibit exemplary customer service skills
• Must be reliable, trustworthy, outgoing, and have sound decision-making skills
• Reliable transportation with a clean driving record
• Pennsylvania's Child Protective Services Law requires that all prospective employees complete the following clearance and background checks: PA Child Abuse History Clearance, PA State Police Criminal Record Check, and PA DHS Criminal Record/Fingerprint Check
• In addition, completion of a Pennsylvania approved Child Abuse Recognition and Reporting Training is necessary prior to employment
• Must understand and support for the Mission of The Salvation Army

Benefits

The Salvation Army offers a generous benefit package including Generous paid time off every year that includes holidays, vacation time and sick time. Employer funded Pension Plan (company contributions begin after 1 year of employment), Eligibility for supplemental insurance plans including Short Term Disability, AFLAC and Voluntary Term Life.