Case Manager - Transitional Living Program

Responsibilities

• Conducts outreach to identify youth in need of TLP services and establishes relationships with youth leading to engagement in the program.
• Assesses youth needs and develops individual service plans for assigned youths, utilizing New Beginnings’ Model of Care.
• Works collaboratively with youth to achieve their goals and documents progress through accurate and timely case records.
• Advocates for youth in the community and teaches self-advocacy skills to youth.
• Transport and accompanies youth to community resources and meetings as appropriate.
• Maintains a caseload of up to 14 youth enrolled in the program.
• Maintains weekly billable hours.
• Conduct assessments for youth entering program to develop goals and care plan.
• Collaborates with community partners and interns.
• Participates in interviews and assessments for program enrollment of youth.
• Develops and maintains cooperative relations with private and public housing providers in the area who manage affordable housing.
• Affords youth with housing search process, rental and voucher applications, and rental agreements.
• Supports youth in maintaining stable housing through life skills instruction, tenant education, and landlord mediation as needed.
• Participates in intake interviews, assessments, and enrollment decisions for the program.
• Assists youth with developing supportive relationships in the community and through participation in LGBTQ-focused activities.
• Teaches independent living skills through instruction and experientially by active participation in chores, cooking, etc.
• Assesses and manages crisis situations with all youth.
• Carrries out program guidelines and expectations for youth; addresses behavioral and performance issues.
• Performs random and scheduled apartment safety checks and inspections.
• Encourages youth participation in planning and facilitating group activities.
• Provides substance use education, counseling, and referrals for youth.
• Sustains youth throughout substance misuse treatment using harm reduction strategies.
• Makes and dispenses medication for youth.

Qualifications

• Bachelor’s degree required in a human-services related field or bachelor’s degree in a non-human service related field and 2 years Human services experience.
• A minimum of one year of experience working with homeless or high-risk youth is required; experience working with LGBTQ youth preferred.
• Valid driver’s license and driving record which meets insurance requirements.
• Basic counseling and crisis intervention skills.
• Knowledge of community resources and understanding of public assistance programs.
• Ability to teach living skills experientially.
• Basic knowledge of substance abuse, mental health, and sexual abuse.