Case Manager SSG Fox

Key Responsibilities

• Ensure the immediate safety of all individuals being assessed through active crisis management and de-escalation.
• Administer the Columbia Suicide Severity Rating Scale (C-SSRS) to evaluate risk and determine appropriate interventions.
• Develop and implement individualized Wellness Recovery Action Plans (WRAPs) and safety plans.
• Provide gatekeeper training to empower Veterans, family members, and community partners in recognizing warning signs and responding effectively.

Assessment & Individualized Support Planning

• Conduct comprehensive mental health screenings and needs assessments to identify barriers and strengths.
• Develop Individualized Service Plans (ISPs) that promote recovery, self-determination, and personal growth.
• Monitor and document participants' progress, adjusting goals and supports as needed to ensure continued engagement and improvement.

Case Management & Care Coordination

• Refer and connect participants to appropriate community and VA resources, including behavioral health, housing, and employment services.
• Absorb participants with scheduling and attending initial appointments; follow up to confirm participation and continued care.
• Advocate for participants' rights, ensuring they receive equitable, respectful, and trauma-informed services.

Participant Education & Skill Development

• Conduct one-on-one and small-group sessions on essential life and recovery skills, including: Suicide prevention and awareness, Accessing and utilizing community resources, Understanding participant rights, Budgeting and financial literacy, Daily living and coping skills.

Community Outreach & Collaboration

• Maintain and strengthen relationships with existing referral sources, including VA partners, local agencies, and Veteran service organizations.
• Identify and cultivate new referral resources to expand the program's reach and impact.
• Represent the program at community events and collaborate with partners to promote awareness of suicide prevention resources.

Documentation & Compliance

• Maintain accurate, timely, and confidential documentation of all participant interactions in accordance with program and agency standards.
• Ensure compliance with all policies, procedures, and federal regulations governing suicide prevention services.
• Participate in staff meetings, training, and program evaluations to support continuous improvement.