Case Manager Specialist

We need to output HTML fragment with sections: About Us? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to extract content: About Us paragraph, Pay Rate, Benefits, Job Summary And Purpose, Duties And Responsibilities, Essential Ability Acknowledgement, ESSENTIAL DUTIES (list), MANDATED REPORTER, Qualifications (Requirements, Education, Experience, Preferred Qualifications). Also note "VOALA offers competitive medical, dental, vision and retirement benefits." That's benefits. We need to decide sections: Possibly "About the role" (Job Summary And Purpose), "Responsibilities" (Duties And Responsibilities + Essential Ability Acknowledgement + ESSENTIAL DUTIES), "Requirements" (Qualifications Requirements), "Benefits", "Pay". Also maybe "Qualifications" separate? But we can combine Requirements and Qualifications? The instruction gave examples of headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can use those as appropriate. We need to avoid duplication. Let's parse. Content: About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org. PAY RATE: $23.98 - $25.24 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits. Job Summary And Purpose The Case Manager (Specialist) provides intensive case management services to eligible clients, meeting participants at least weekly. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available. Duties And Responsibilities Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan.Provide service linkages and support systems to ensure identified needs are met.Coordinates individualized planning with clients to meet short- and long-term needs.Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals.Acts as advocate for client before judicial, community, social service, and administrative bodies as needed;Facilitates support groups and client participation as appropriate, Documents and chart group education sessions clearly and concisely. Essential Ability Acknowledgement Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges. ESSENTIAL DUTIES: Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goalsCoaching and Social Support – accompany participants to activities and services, facilitate group education sessionsCoordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate servicesAdvocacy for participants before other agencies/community settingsCapacity Building – motivating participant progressOutreach and Engagement – Meet participants and bring into programsOther duties as required and may be subject to change MANDATED REPORTER As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities. Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsAbility to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges. EDUCATION: Associate’s Degree in Social Work or related field or a combination of education and relevant experience (Two years’ total).Completion of VOALA Case Management training within 6 months of hire EXPERIENCE: Minimum 1-year general experience in case management or similar social services role PREFERRED QUALIFICATIONS: Counseling Certification2 years of experience working with target populationHMIS navigation Then EEO boilerplate etc to remove. We need to produce sections: Possibly "About the role" (Job Summary And Purpose). "Responsibilities" (Duties And Responsibilities + Essential Ability Acknowledgement + ESSENTIAL DUTIES). "Requirements" (Qualifications REQUIREMENTS). "Education" maybe part of Qualifications? Could be "Qualifications" heading includes Education, Experience, Preferred Qualifications. But we have separate headings for Requirements and Qualifications per examples. We could do "Requirements" for mandatory requirements (background check, ability to work under stress). Then "Qualifications" for Education, Experience, Preferred Qualifications. Or we could combine. We also need Benefits and Pay sections. Schedule not mentioned, so omit. We must not include filler like "commensurate with experience". Not present. We need to preserve all substantive info. Let's list each piece. About Us: paragraph. Pay Rate: $23.98 - $25.24 Per Hour. Benefits: VOALA offers competitive medical, dental, vision and retirement benefits. Job Summary And Purpose: paragraph. Duties And Responsibilities: list of duties (multiple sentences). We'll convert to

  • items. Need to split by sentences? The text is a run-on but we can separate by periods. Let's extract each duty: - Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. - Provide service linkages and support systems to ensure identified needs are met. - Coordinates individualized planning with clients to meet short- and long-term needs. - Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals. - Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; - Facilitates support groups and client participation as appropriate, - Documents and chart group education sessions clearly and concisely. Essential Ability Acknowledgement: Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges. ESSENTIAL DUTIES: list: - Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment. - Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals - Coaching and Social Support – accompany participants to activities and services, facilitate group education sessions - Coordinate Care and Case Management of assigned case load as part of team, connecting participants to appropriate services - Advocacy for participants before other agencies/community settings - Capacity Building – motivating participant progress - Outreach and Engagement – Meet participants and bring into programs - Other duties as required and may be subject to change MANDATED REPORTER: As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities. Qualifications REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications; Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges. EDUCATION: Associate’s Degree in Social Work or related field or a combination of education and relevant experience (Two years’ total). Completion of VOALA Case Management training within 6 months of hire EXPERIENCE: Minimum 1-year general experience in case management or similar social services role PREFERRED QUALIFICATIONS: Counseling Certification; 2 years of experience working with target population; HMIS navigation We need to avoid duplication: The Essential Ability Acknowledgement overlaps with Requirements about ability to work under stress. Might be duplicate but we should keep both? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep both, even if similar. But we can maybe combine? However that would be summarizing away detail? Might be okay to keep both but could be redundant. The instruction says do not invent or summarize away detail. Keeping both is preserving detail. It's okay if redundant. We need to output HTML fragment only. Let's structure:

    About the role

    Job Summary And Purpose paragraph.

    Responsibilities

    • ... duties ...
    ...

    Essential Ability Acknowledgement paragraph.

    for ESSENTIAL DUTIES? Could be another
    but we could combine all responsibilities into one list. However we have separate sections: Duties And Responsibilities, Essential Ability Acknowledgement, ESSENTIAL DUTIES. Could combine into one responsibilities section with subheadings? But we only allowed headings from list; we could not add custom headings. So we could put all under Responsibilities heading, using

    for prose and

    • for list items. We could include the Essential Ability Acknowledgement as a

      and the ESSENTIAL DUTIES as list items. Thus:

      Responsibilities

      Essential Ability Acknowledgement: Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.

      • Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan.
      • Provide service linkages and support systems to ensure identified needs are met