CASE MANAGER-SERVICE COORDINATOR, EARLY INTERVENTION- CHARLOTTESVILLE (FULL-TIME)

General Statement of Responsibilities

This is a non-exempt position which reports to the Program Manager. The Early Intervention Case Manager/Service Coordinator makes initial contact with families; coordinates and facilitates the eligibility determination process; and serves as the single point of contact for families while providing case management services to assist and enable an infant or toddler with a delay or disability and the child’s family to receive the services and rights required under Part C of the Individuals with Disabilities Education Act (IDEA). The case manager/service coordinator supports a family’s capacity to care for their child and promote his or her development.

The case manager/service coordinator supports parents/caregivers by emphasizing the strengths of the family and by identifying strategies to build their capacity for resiliency, which can influence mental health outcomes for both a child and caregiver.

Qualifications

• In addition to possessing strong interpersonal skills, the incumbent must have a genuine belief in the rights, dignity, and value of persons with or at risk of disabilities.
• This position requires knowledge of infant/child development; effective working relationships with parents, schools, therapists & other professionals.
• Organizational skills, attention to detail & timelines a must.
• The Infant and Toddler Connection of the Blue Ridge, serves Charlottesville and the surrounding counties- the incumbent must be willing to travel, meet in homes & other community settings.

Education

• A Bachelor's degree, in early childhood, nursing, education, social work, special education or related human service field, and meet current Virginia Part C requirements is required.

Experience

• A minimum of 1-2 years of experience in human services wither with families or children.
• Spanish language proficiency a plus.

Certification/License

• To ensure the safe and efficient operation of the program, a valid Virginia Driver’s License plus an acceptable driving record as issued by the Department of Motor Vehicles are required. For business use of a personal car, a certificate of valid personal automobile insurance must be provided.
• To perform duties in this position the incumbent must have own car available for use each day and must be in safe working order.

Knowledge

• Foundation in child development; typical and atypical development across developmental areas.
• Foundation in infant & toddler social-emotional development and milestones.
• Understanding and knowledge that early intervention is science driven and evidence-based.
• Interventions are directed at the outcomes developed collaboratively with the families and IFSP team members.
• Understanding of relationship between a developmental delay in one area and its impact on other areas of development.
• Demonstrated knowledge of early intervention (under Part C of IDEA) best practices by providing relevant services/coaching to child, parents and care givers.
• Knowledge and understanding of family-centered philosophy, whereby the family defines the priorities of supports and services. It is based on the premises that families know their children best, that optimal developmental outcomes occur within a supportive family and community environment and that each family is unique.

Skills

• Services are dynamic and individualized to reflect the child’s and family members’ preferences, learning styles and cultural beliefs.
• Writing of meaningful goals using activities and/or routines within the natural environment.
• Coaching and supporting parents/caregivers to develop confidence and competence.
• Supportive professional relationships with families, and families from diverse backgrounds.
• Effective meeting/group facilitation and consensus building skills.
• Communicate effectively, professionally and appropriately, orally and in writing.
• Family/child advocacy; linking to and providing appropriate resources.
• Effectively using computers and electronic devises for scheduling, communicating, documentation, organization, reporting; and data tools to track own work and ensure compliance with federal and state regulations.
• Effective organization and time management, management of multiple tasks and deadlines.

Abilities

• Ability to provide education and support to families.
• Demonstrated positive regard for families (allowing independent decision-making, avoiding stereotyping, and respecting families’ privacy).
• Ability to demonstrate objectivity; patience and perseverance.
• Ability to support and respect each family’s capacity and resources. Family capacity includes the knowledge and skills the family has to support their child’s development and meet their child’s needs.
• Ability to build on strengths and reduce stressors so families are able to engage with their children in mutually enjoyable interactions and activities.
• Ability to recognize and support the value and importance of culturally sensitive practice; that each family’s culture, spiritual beliefs and activities, values and traditions may be different from those of a service provider.
• Ability to establish and maintain cooperative, effective professional relationships with families and others; and maintain effective working relationships as part of a team.
• Ability to use active listening and critical thinking skills.
• Attention to detail; policies, procedures and deadlines.

Hourly Salary Range

GRADE 9: $21.02 - $31.53 per hour

Schedule

Full-time (Non-exempt)