Case Manager (SCSEP)

About the role

The Senior Community Services Employment Program (SCSEP) Case Manager provides case management and job development services through a job training program for individuals who are 55+ years old, currently unemployed, meet specific income guidelines, and may have multiple barriers to finding work or sustaining employment.

Primary Duties/Responsibilities

• Conduct intake interviews with potential participants, incorporating information given by other involved parties. Establish eligibility, if appropriate.
• Establish professional and ethical relationships, develop/maintain individual plans for services.
• Maintain performance outcomes in enrollments, graduation rate, employment, average wage, and retention details.
• Develop and maintain effective communication and working relationships with referring staff and internal team.
• Develop and maintain knowledge of required outcome reporting system as required by project or grant.
• Maintain participant files with all required agency and funding source paperwork and complete all paperwork in a timely manner. Maintain confidentiality according to agency guidelines.
• Maintain knowledge of community resources that can be utilized to support participant needs. (i.e. transportation, medical, child care, utilities, etc.). Make referrals, advocate, and follow-up.
• Model workplace appropriate attire, interactions, etc.
• Participate in staff meetings, Career Center meetings, and other community activities whenever possible/appropriate.
• Other duties as assigned.

Qualifications

• High school/HISET and work experience; bachelor's degree with direct experience working in the field of Social Services preferred.
• Strong interpersonal skills, with excellent verbal and written communication skills are required.
• Valid driver's license and car insurance is required.
• Experience working with individuals over the age of 55 is preferred.

Benefits

• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Employee store discount
• Paid holidays
• Flexible Schedules
• Career Growth Opportunities