Case Manager SAFE Project

About the Role

Under general supervision from the DCF Project Director of Harbor House Shelter, the DCF DV/SA Case Manager will be responsible for day-to-day operations associated with the domestic violence welfare advocacy project.

Responsibilities

• Provide direct advocacy services to both recipients of TANF and Non-TANF participants as needed, including screening, planning, intake counseling, safety planning, outgoing referrals, and economic advocacy.
• Provide training to community partners and/or DCF Service Centers to promote SAFE Project program materials and increase DV/SA knowledge and awareness.
• Participate in community outreach events to promote program awareness and create access to potential DV/SA participants.
• Present SAFE Project curriculum, program materials, and engage with participants at DCF orientations and other community locations.
• Plan and facilitate classes and/or support groups designed to improve life skills, enhance conflict resolution skills, and/or educate about creating healthy relationships.
• Coordinate a spectrum of community resources with a focus on underserved populations and take the lead on developing relationships to help participants navigate how to access safe housing resources, mental health care, and crisis services as needed.
• Establish and/or maintain professional contact (verbal and written) with community partners and advocate for client needs.
• Maintain and update Outlook calendars with weekly/daily/hourly appointments and commitments.
• Schedule meetings and communicate electronically with colleagues, community partners, and clients within the 25-county service area (cell phone, email, TEAMS, text).
• Ensure professional verbal and written communication and documentation.
• Enter program demographic and service data.
• Complete monthly report(s) required by DCF.
• Perform other related assigned duties.

Requirements

• Undergraduate degree in social work or a social sciences-related field.
• Two years of previous experience working with low-income individuals and families as a case manager.
• Professional experience or training in counseling, domestic violence, sexual assault, economically disadvantaged, or other social issues.
• Preference for those with experience and knowledge in domestic violence and sexual assault services.
• Proficiency with computers/laptops/printers, Microsoft Office Products, and other computer software programs.
• Ability to speak publicly and engage with audiences and/or participants.
• Professional communication skills, both verbal and written.
• Ability to assess client safety needs and determine the best course of action in a timely manner, sometimes in moderate to high-stress situations.
• Valid Kansas Driver’s License, proof of insurance, and reliable transportation.

Work Environment & Physical Demands

Exposures: Controlled work environment with noise/vibrations from general office equipment. Minimal exposure to fumes/dust/odors.

Work Type: Moderate, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

Climbing/Balancing/Freedom to Move: May be assigned to a multilevel building with some floors accessible by stairs only. Minimally required to move about the office. Sit approximately 50% of the time.

Stooping/Bending: Minimal.

Reaching: Occasional, overhead as well as horizontal and downward.

Vision: Adequate to perform essential functions.

Color Vision: No particular requirement.

Hearing: Frequently perceive the nature of sounds by ear.

Speech: Frequently express ideas by means of the spoken word.

Eye/Hand/Foot Coordination: Frequently operates equipment requiring moderate ability.

Manual Dexterity: Frequently operates equipment requiring moderate ability.

Mobility: Valid Kansas Driver’s License, proof of insurance, and reliable transportation required.