Case Manager, Safe Parking Program

Position Overview

The Safe Parking Program supports families & individuals living in their cars find safety and support with the overall goal of long term housing stability. The Case Manager is responsible for conducting intakes and assessments and providing ongoing advocacy and resource navigation for participants within the Safe Parking Program.

Responsibilities

• Conduct intake and assessments for new participants within 3 days of program enrollment
• Develop service plans with a focus on financial stability and re-housing
• Provide individualized resources and referrals to community programs to increase access to supportive services
• Provide regular and on-going follow up with clients on caseload
• Work collaboratively with other service providers to ensure comprehensive services for program participants
• Maintain up-to-date client records in client management systems
• Complete all required program statistic reporting in a timely and accurate manner
• Provide a high level of customer service
• Aid in overseeing interns during program operations
• Meet for supervision bi-weekly

Skills/Abilities

• At least one-year experience in a similar role working with housing/homelessness case management services, self-sufficiency services, or equivalent combination of training, education and experience
• Excellent communication and desire to work in a team environment
• Knowledge of local social services/community resources
• Comfort in using a computerized client management system
• Experience working with persons in crisis, implementing brief interventions and researching for resources that address the impacts of poverty
• Comfort working in an environment where multiple languages are spoken
• Sensitivity to cultural differences present in the organizations/programs service population
• Ability to show an unconditional positive regard for clients who turn to the Safe Parking Lot Program for support
• Must be able to walk and stand for long periods of times. Bend, stoop, and lift up to 25 lbs.

Additional Information

• Shifts can include nights and weekends
• This position is full-time onsite and will spend time outdoors
• Must have reliable transportation