Case Manager, RN - Palliative Care - Full Time Day/Evening

About the role

The Case Manager, RN – Palliative is responsible for the assessment, planning, implementation, and evaluation of palliative patient referrals within the MWHC Emergency Departments. The incumbent will collaborate with providers to ensure well‑coordinated, multi‑disciplinary programs of care, streamline end‑of‑life processes, reduce re‑admission rates, and improve attention to goals of care.

Responsibilities

• Identify and screen palliative care patients for care coordination.
• Work with Emergency Department (ED) staff to coordinate planning and care needed for palliative patients.
• Communicate status updates regarding treatment plans with clinical partners as needed.
• Coordinate the care of patients with clinical partners; help patients and family members advance toward realistic and desirable outcomes.
• Manage patient, family, and physician expectations; provide information and education on community resources.
• Assist with palliative‑related education for patients, nursing staff, and physicians.
• Develop, coordinate, and communicate discharge plans with the patient, family members, and care team.
• Promote communication and coordination of care amongst care providers.
• Organize and expedite treatment plans.
• Document assessment and overall discharge plan in the medical record.
• Perform other duties as assigned.

Qualifications

• Valid RN licensure in the Commonwealth of Virginia.
• Associate’s or Bachelor’s degree in Nursing (required).
• Certified Hospice and Palliative Nurse (required within 2 years of hire).
• Minimum of two years of experience in end‑of‑life care or hospice/palliative care (preferred).

Physical and Mental Requirements

• Constant (67‑100% of workday) use of arms and hands; frequent (34‑66% of workday) standing, walking, and sitting; occasional (0‑33% of workday) bending, stooping, and squatting.
• Ability to lift 35 lb and push/pull up to 20 lb.
• Auditory and visual skills, including color determination.
• Potential exposure to radiation, toxic chemicals, and bloodborne pathogens; must wear appropriate personal protective equipment.
• Critical thinking and analytical skills; ability to multitask and communicate effectively with a multi‑disciplinary team.
• Capacity to cope with difficult situations and tolerate irregular hours, including evenings, nights, and weekends.

Compensation

Pay Range: $37.56 – $56.34