Case Manager - Pre-Litigation

About the role

The Pre-Litigation Case Manager will support attorneys during the early stages of a case, from initial client intake through pre-litigation. This role works closely with the legal team to keep cases organized, ensure timely communication, and help move matters forward efficiently.

Responsibilities

• Communicate with clients daily by phone, email, and other channels
• Manage a high number of cases (200+) and help keep them moving forward
• Prepare case documents and gather supporting information
• Review and organize medical records and billing documents
• Draft basic letters and emails to clients and other parties
• Handle incoming faxes and mail and file them appropriately
• Track cases from start to finish to ensure steady progress

Qualifications

• High school diploma required
• 1+ year of customer service, administrative, or office experience
• Polished telephone and email communication skills
• Basic proficiency with Microsoft Office
• Experience working in a fast-paced office environment is preferred
• Ability to manage a high-volume workload while staying organized and detail-oriented

Employee Perks

• Health, vision, and dental insurance
• 401(k) with up to a 4% match
• 3 weeks of paid time off
• Paid holidays
• Great work/life balance—no long hours
• Free on-site parking
• A stable job with a growing law firm and a supportive team

Benefits

• Health, vision, and dental insurance
• 401(k) with up to a 4% match
• 3 weeks of paid time off
• Paid holidays

Schedule

Full-time position.

Pay

Compensation is commensurate with experience.

Equal Employment Opportunity

DM Injury Law, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.