Case Manager - PPH

Description

The PPH Case Manager provides case management services to individuals who have experienced homelessness in a scattered site permanent supportive housing program.

Essential Duties and Responsibilities

• Maintain active caseload of 18-22 individuals providing intensive case management services when needed.
• Aid clients in maintaining their housing through the effective application of trauma-informed care and harm reduction strategies.
• Aid clients in locating apartment units, obtaining furniture for their new home, and moving into their new home.
• Use personal vehicles, public transportation, and agency vehicles to assist clients with community activities.
• Aid clients in reintegration into the community and development of independent living skills.
• Provide education and support around budgeting practices to support financial solvency.
• Aid clients in applying for jobs in the community.
• Link clients with appropriate community resources and assist in implementing self-directed service plans.
• Offer a variety of client services such as counseling, referrals, and resources, life skills training, employment assistance, and assistance with budget management and health maintenance.
• Aid clients in securing cash and non-cash benefits.
• Collaborate with outside treatment providers and other partner agencies.
• Participate in meetings with service providers including physicians/psychiatrists to help resolve conflict and assist clients with their goals.
• Create and maintain client files and assist clients with completing any program documentation.
• Complete all program documentation accurately and promptly.
• Compile client data for reporting purposes including inputting accurate and complete data in the Homeless Management Information System (HMIS).
• Aid in creating, planning, and facilitating meetings and social activities for clients.
• Work in conjunction with property management and private landlords to support clients in adhering to lease terms, making timely rental payments, and successfully maintaining their apartment units including attending unit inspections.
• Provide crisis intervention and emergency services when necessary.
• Act as an ambassador for MCCH and participate in outside meetings and events; taking on leadership roles (e.g., leading committees, providing trainings, or mentoring fellow employees).
• Perform other duties as assigned.

Requirements

• Bachelor’s or master’s degree in a human services field.
• Hands-on experience in social and human services field dealing with diverse populations.
• Knowledge of principles, methods, and procedures of case management, housing first, trauma-informed care, and harm reduction.
• Knowledge of principles, methods, and procedures in working with individuals who have addiction, mental illness, and co-occurring disorders.
• Ability to negotiate and maintain positive relationships with co-workers and clients.
• Advocate for homeless population.

Salary Description

$55,000