Case Manager, PATH

About the role

AltaPointe operates several programs that meet the wide variety of needs for the newly homeless and chronically homeless. Most patients are in active psychiatric treatment, while a few have lost contact with their treatment teams due to their homeless status. Some patients need a higher level of psychiatric and community resources than others. Some patients live alone, some live in small groups. Some residences are single-family dwellings while others are apartments. All residents and residences are diligently monitored by AltaPointe professionals to guarantee the high standards AltaPointe demands. The objective of all our homeless initiatives is to link patients with community resources in order to build the skills necessary to eventually live productive, independent lives.

Responsibilities

• Demonstrate the ability to assess the consumer's needs
• Identify goals and plans for appropriate services utilizing the ISP
• Provide appropriate linkage to community resources
• Provide services to maintain placement in the least restrictive environment
• Provide ongoing monitoring of the consumer's progress toward goals
• Advocate on behalf of the consumer to secure community resources
• Effectively collaborate with the treatment team members and outside sources in the deliverance of case management services
• Make multiple contacts to consumers per week as needed
• Assist consumers with accessing AltaPointe Health Systems Intake and follow up appointments
• Assist consumers with transportation needs through linkage and/or teaching methods
• Transport consumers when appropriate and necessary
• Teach basic living skills to improve the consumer's quality of life
• Collaborate with the staff at 15 Place to ensure that wrap around services are present, as necessary to develop a plan to end consumer's current homelessness episode
• Assist with CCN referrals as needed and provided by Housing First
• Make referrals to housing programs both within the agency and outside
• Continue case management with individuals who are placed as needed to provide linkage to needed services
• Attend various area breakfasts, at least twice weekly, in the morning to build rapport with the members of the target population
• Go to at least two area shelters and/or camps in the afternoon three times per week
• Document contacts in HMIS program as per grant requirements
• Document contacts in both HMIS and Avatar to manage consumer contacts
• Seek clinical supervision and consultation as needed
• Accept and employ suggestions for improvement
• Actively work to enhance case management skills
• Document in a timely fashion per AHS policy
• Document measurable and specific goals in the individualized service plan
• Document in a clear and concise manner, types of consumer problems, ISP goals addressed and services provided after every contact
• Document case disposition, case closings, follow-up and referrals
• Effectively manage caseload based on consumer needs
• Ensure that caseload of PATH eligible consumers are accurate in AVATAR

Qualifications

• Bachelor's Degree in a mental health discipline
• Must be 23 years of age or older
• Has and maintains a valid Alabama driver's license
• Must have proof of current liability insurance