CASE MANAGER (PART-TIME)

Duties And Responsibilities

• Conduct court assessments and provide recommendations at the court’s request.
• Respond to and document intake calls.
• Provide case management and targeted case management for shelter, outreach, and Division of Youth Services aftercare assigned cases, including service delivery, documentation, and reporting as outlined in the DYS performance indicators.
• Complete assessments, social history, and develop and implement an individualized case plan that includes goals and activities to obtain each goal.
• Maintain client case file documentation and record all case management activity within five (5) business days.
• Submit billing weekly or as requested.
• Participate in weekly shelter and outreach staff meetings.
• Attend all mandatory trainings.
• Participate in agency performance quality improvement.
• Perform other duties as assigned.

Minimum Education And Experience

• Bachelor’s degree in human services or other related field.
• Demonstrated ability to work with the target population.
• Pass a drug screen and maintain a current TB card.
• Current Arkansas Driver’s license and insurable under OCYFS’s commercial vehicle insurance policy.
• Child maltreatment clearance through the Arkansas Child Maltreatment Central Registry.
• Adult maltreatment clearance through Arkansas Protective Services-Adult Maltreatment Central Registry.
• Arkansas State Police criminal background clearance as mandated by Arkansas Department of Human Services.

Skills And Knowledge

• Works effectively with all agency staff members, clients and families, human services providers, law enforcement, juvenile court(s), and the community-at-large to ensure positive outcomes for clients receiving services.
• Critical thinking skills - uses a logical systematic method for organizing and analyzing information.
• Communication skills - verbal and non-verbal communication in both telephone and face-to-face contacts.
• Collaborates with others to bring about the best client outcomes.
• Demonstrates knowledge of community resources.
• Able to assess client and family needs and develop case plans that mobilize community resources and promote best practice.
• Able to complete paperwork in a timely manner.
• Practices excellent organizational skills.
• Practices and models conflict resolution skills.
• Follows OCYFS code of ethics.
• Able to collect and analyze outcome data.
• Demonstrates cultural sensitivity to OCYFS’s clients and families.

To Apply, Please Submit a Résumé

To ATTN: Human Resources
Ouachita Children, Youth, & Family Services
P.O. Box 1180
Hot Springs, AR 71902
or by email to humanresources@occnet.org