Case Manager - Parents as Teachers

Join our team as a Case Manager at Safe Haven, Northwest Community Action Center in Toppenish, WA! Be part of a healthcare organization that believes in making a difference beyond medical care. We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Pay

$24.77-$30.34 DOE with the ability to go higher for highly experienced candidates. Additional pay for bilingual skills, paid on hours worked.

Benefits

• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO
• 8 paid holidays

Responsibilities

• Build program-specific caseload by seeking out referrals from providers and/or other identified partners to meet program objectives
• Conduct intake screenings to initially assess clients, identify their immediate needs, and determine appropriate YVFWC case management program services
• Conduct in-depth client interviews (in person) utilizing a systematic social services assessment to fully determine current status, barriers, and needs
• Refer clients to appropriate agencies and services based on their identified needs
• Assist clients with the self-referral process
• Regularly meet with clients (often in-home) to monitor implementation of the client service plan, provide advocacy, and resolve problems that interfere with active participation in the plan
• Create, update, and maintain each client’s service plan and other required documentation and files in accordance with program guidelines and funding regulatory requirements
• Establish and maintain relationships with other service providers and agencies, and stay informed about available community resources to assist clients
• Participate in meetings as needed, including interdisciplinary team case reviews
• Perform clinical responsibilities in alignment with The Joint Commission (TJC), Health Resources and Services Administration (HRSA), and YVFWC requirements
• Perform other duties as assigned

Requirements

• Bachelor’s Degree in a social service field such as Social Work, Behavioral Sciences, Psychology, or Child Development
• OR Associate’s Degree + 2 years' experience working in community social services, public health services, crisis intervention, outreach or linkage programs
• OR High school or GED + 4 years' experience working in community social services, public health services, crisis intervention, outreach or linkage programs
• Bilingual (English/Spanish) preferred at a level 10
• Valid Driver’s License and proof of automobile liability insurance coverage
• Ability to travel and have reliable transportation for possible coverage at surrounding YVFWC sites

Skills

• Effective verbal, written and listening communication skills
• Strong customer relations skills including the ability to manage stressful situations
• Knowledge of medical terminology
• Knowledge of cultural differences and impact on appropriate care provided to patients
• Knowledge of local social and health services
• Knowledge of how to access local community agencies and resources
• Ability to develop effective working relationships with social service providers and partners
• Ability to effectively interact with a variety of clients and employees in a professional manner
• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, and Excel

Our Mission Statement: “Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”