Case Manager, Oakland County

About the role

We are seeking candidates who want to join our impact-driven organization and who share our passion for advancing integrated mental and physical healthcare and eliminating stigma by providing services to those affected by mental illness, substance use, intellectual/developmental disabilities, and emotional disorders. Our Case Managers are invaluable members of our interdisciplinary teams that ensure the achievement of quality care and outcomes for the individuals we serve.

Responsibilities

• Provides community-based case management services, primary, and behavioral health integrated services
• Responds to the needs, desires, and interests of Individuals utilizing formal and informal assessment practices
• Provides weekly community-based interventions to individuals
• Facilitates weekly groups for individuals served
• Completes all required documentation completely, accurately, and in accordance with CNS policy
• Develops and implements Person Centered Plans for Individuals consistent with guidelines established by OCHN, DWIHN, and other funding and accrediting entities
• Completes annual intake assessments and substance use assessments
• Uses motivational interviewing strategies to engage and service Individuals
• Utilizes a Trauma-Informed approach to deliver services
• Establishes a collaborative relationship with Individuals
• Identifies and utilizes the resources and support necessary to assist Individuals in reaching goals relative to career and educational pursuits
• Matches specific supports and interventions to the unique needs of individual Individuals and recognize the importance of friends, family, and community relationship
• Enhances the ability of the Individuals to lead a self-determined life by providing the support and information necessary to build self-esteem and assertiveness, to make decisions, and improve their quality of life
• Affords assistance to Individuals in identifying and gaining access to formal and informal supports available in their communities
• Affords assistance in the coordination of medication for Individuals
• Coordinates and collaborates with primary and specialty care physicians, community health agencies, and other health care providers
• Provides education about and monitoring for adverse reactions to medications
• Maintain knowledge and compliance with established policies and procedures, HIPAA standards, and other regulatory programs
• Ensures that the CNS Healthcare standards of customer service are applied to interactions with individuals served, guests, and staff
• Performs other related duties as assigned

Qualifications

• Qualified Mental Health Professional (QMHP)
• Bachelor’s Degree in Social Work, Sociology, Counseling, Psychology, Criminal Justice, or other Human Services field
• Specialized training (including fieldwork and/or internships associated with the academic curriculum where the student works directly with persons receiving mental health services as part of that experience) OR one year of experience in treating or working with a person who has a mental illness
• Requires valid and unrestricted Driver’s License
• Transportation or Automobile accessibility with current auto insurance
• Working knowledge and understanding of mental illness, medications used in treating psychiatric disorders, and knowledge and experience with other interventions used to treat psychiatric disorders
• Ability to share and teach on the continuum of drug use, such as initiation intoxication, harmful use, abuse, dependence, withdrawal, craving, relapse, and recovery
• Ability to share and teach about the symptoms of substance use disorders that are similar to those of other medical and/or psychological disorders and how these disorders interact
• Proficient in the use of Microsoft Office Suite or related software
• Proficient in the use of electronic health records (EHRs)
• Ability to work collaboratively and build positive working relationships
• Ability to recognize the importance of collecting and reporting on outcome data
• Ability to apply methods for measuring the multiple variables of treatment outcome
• Ability to communicate effectively, professionally, and courteously
• Ability to use discretion and judgmental when handling matters of a sensitive or confidential nature
• Advanced time management, problem-solving, customer service, interpersonal, and conflict resolution skills
• Advanced collaboration and team working skills
• Ability to be forward-thinking and take initiative to accomplish goals and objectives of the department

Preferred

• Master’s Degree in Social Work, Sociology, Counseling, Psychology, Criminal Justice, or other Human Services field
• At least 1 year of experience in treating or working with a person who has a mental illness
• Experience working with persons who are mentally ill in either a hospital or community setting
• Valid and unrestricted State of Michigan licensure as a Limited-Licensed Bachelor’s Social Worker (LLBSW), Licensed Bachelor’s Social Worker (LBSW), Limited-Licensed Master’s Social Worker (LLMSW), Limited-Licensed Professional Counselor (LLPC), Licensed Master’s Social Worker (LMSW), Limited-Licensed Marriage and Family Therapist (LLMFT), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), Temporary Limited-License Psychologist (TLLP), OR Limited-Licensed Psychologist (LLP)

About CNS Healthcare

CNS Healthcare (CNS) is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) with seven clinics and two clubhouses in Southeastern Michigan. CNS employs approximately 400 employees, paraprofessionals, and support staff, delivering services to more than 7,000 people annually. CNS provides comprehensive integrated health services in partnership with several community organizations, and uses a patient-centered approach to identify, support, and promote the overall health of children, adolescents, adults, and older adults. Visit our website to learn more about our mission, vision, and values!