Case Manager- NORC

Responsibilities

• Conduct In-Home and In-Office assessments using standardized instruments (e.g., PHQ-9, NSI) to evaluate social and emotional needs.
• Develop and implement written case plans, including individual/family counseling and guidance to resolve complex challenges.
• Screens for eligibility and provide advocacy for benefits such as Medicare, Medicaid, SNAP, and public assistance.
• Arrange for essential services including home care, transportation, Meals on Wheels, legal aid, and psychiatric examination.
• Evaluate clients' capacity to manage their affairs; assist in securing financial management or guardianship to prevent exploitation.
• Lead caregiver support groups, conduct community education, and represent JASA at community conferences and meetings.
• Maintain accurate case records and reports utilizing program-specific software; inform supervisors of crisis situations immediately.

Qualifications

• Education: Graduate of an accredited college or university with a BSW, BA/BS, or equivalent degree.
• Technical Skills: Computer literacy, including the ability to learn program-specific software; strong record-keeping and writing skills.
• Communication: Ability to read, write, and speak English; knowledge of Spanish may be helpful.
• Travel: Ability to travel to clients’ homes using mass transit and navigate physical barriers (stairs, etc.) in residences.

Benefits

• Health & Wellness: Medical, dental, and vision coverage, plus Employee Wellness Programs and an EAP.
• Retail Savings: 403(b) plan with Roth option and an employer-funded pension.
• Generous Time Off: Four weeks of vacation, plus holidays, floating holidays, and sick days.

Core Values

• Understanding and appreciation of the roles of race, religion, ethnicity, sexual orientation, and individual values in serving a diverse community.