Case Manager / Neil Dobbins Center / Qualified Professional

About the Role

We are hiring for a Case Manager at the Neil Dobbins Center, a 16-bed Facility Based Crisis Unit for adults 18+ in Asheville, NC. This role provides support to individuals seeking short-term crisis stabilization and/or detoxification services. If you are a positive and personable individual looking to make a real difference in the lives of people with intellectual, developmental disabilities, and those facing mental health and substance use challenges, join our team at RHA Health Services!

Responsibilities

• Perform Case Management functions, including linking to services, discharge planning, and referrals to community partners.
• Support the clinical needs of the unit, including facilitating group sessions.
• Maintain a positive unit milieu and assist with crisis de-escalation when appropriate.
• Facilitate positive community relationships and serve as a link between other local providers.
• Provide support in minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient’s daily living and personal development.
• Provide person-centered, evidence-based, and solution-focused interventions.
• Utilize Motivational Interviewing to support client success.
• Support clients in developing various skill-building activities, including daily and community living skills, socialization skills, adaptation skills, and behavior and anger management.
• Work closely with the interdisciplinary team to maintain positive communication, provide feedback, ensure safety, and provide a high level of care.
• Ensure all documentation and authorizations are completed in a timely manner.
• Coordinate transitions to another level/type of care for clients.

Requirements

• Bachelor's degree in a human services field with 2 years' experience in a behavioral health setting; OR a Bachelor's degree in an unrelated field with 4 years' experience in a behavioral health setting.
• Valid driver’s license, auto insurance, and reliable transportation.
• Ability to pass a drug screen and background check.
• Ability to lift between 20 and 50 pounds and meet the physical requirements of performing CPR and therapeutic holds.

Qualifications

The ideal candidate holds one of the following credentials in NC: QP, CADC, LCMHC, LCMHC-A, LCSW, LCSW-A.

Pay

Starting at $21/hour, commensurate with experience, plus a 10-15% shift differential for evening and weekend hours.

Schedule

Flexible schedule, full-time available. Maximum 40 hours/week, with 4 - 10 hour shifts per week.

Benefits

• Payactiv: early access to earned wages before payday.
• Employee perks and discount program.
• Paid Time Off (full-time employees only).
• Health/Insurance (full-time employees only).
• 401(k) retirement savings program.
• Wellbeing Programs: Physical, Emotional, and Financial.
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees).
• Training: Free CPR, first aid, and job-specific training opportunities.

Note: Contract/contingent workers and interns do not qualify for the above benefits.

Pre-employment Screening

• Complete criminal background check.
• Name checked in registries (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities).
• Drug testing.
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required).
• Proof of driver's license, driver's insurance, and vehicle (if required for providing transportation).

Work Location

Neil Dobbins Center (NDC), 356 Biltmore Ave., Asheville, NC.