Case Manager Multistate

Core Values

We are guided by a strong set of values that shape our culture, decisions, and the way we work together:

• Trust – We build strong relationships through honesty, transparency, and reliability.
• Humility – We stay open to learning, feedback, and continuous improvement.
• Ethics – We act with integrity and always do what’s right.
• Hunger – We are driven, ambitious, and committed to excellence.
• Education – We value growth, development, and knowledge-sharing.
• Accountability – We take ownership of our actions and deliver on our commitments.
• Respect – We treat everyone with professionalism, empathy, and fairness.
• Teamwork – We collaborate and support each other to achieve shared success.

Are You Looking to Join?

We are HIRING a 100% Remote Personal Injury Case Manager!

Duties

• Make introductory calls to new clients and complete case summaries.
• Complete intake/review if the intake department has not completed it yet.
• Conduct "2-Week follow-up calls" to check in with clients every two weeks, follow up on their treatment status, and ensure they are attending their doctors' visits to prevent gaps in care.
• Speak with clients and ensure high satisfaction and responsiveness.
• Document and Claims Management:
• Obtain original copies of Police Reports (PR).
• Set up claims, including Health Insurance (HI).
• Send out Letters of Representation (LORs).
• Ensure we have clients' Driver’s License, Health Insurance Cards, Pictures of Property Damage, and Injuries.
• Follow up on Declaration Pages from all insurance companies involved and add them to Filevine (FV).
• Follow up with any potential Medical Payments coverage (Medpay) and ensure checks are sent to us directly, not the medical providers.
• Collect Bills and Records and obtain balances for all medical providers.
• Request the Final Lien Amount from the Health Insurance provider (if applicable).
• Case Management:
• Set up treatment with providers.
• Keep Filevine updated on the case statuses.
• Keep your Paralegal updated with any issues with clients and maintain constant communication.
• Put notes in every file you are working on (no exceptions).
• Ensure Drop Box and Filevine folders are set up properly.
• Legal and Administrative Support:
• Manage medical treatment.
• Draft Letters of Representation (LOR), complete intakes, file claims, and connect clients with medical providers.
• Complete personal injury files from intake to disbursements.
• Compile medical records/bills, negotiate with providers, and prepare demands.
• Draft Letters of Protection (LOP), communicate case details with paralegal/attorney, handle disbursements/checks.
• Forward and arrange calls, emails, faxes, and all correspondence.

Requirements

• Must have personal injury pre-litigation experience. (4-5 years)
• Litigation experience
• Case Management experience
• Drafting Demands
• Drafting Complaints and Initial Discovery
• Forwarding Complaints to process servers and monitoring service of process
• Drafting and Filing Standard Motions and Motion Responses
• Calendaring and Noticing Depositions and Leaves of Absence
• Drafting and Filing Standard Motions and Motion Responses
• Calendaring litigation timelines
• Conducting status update calls with clients
• Client update calls
• Sending out and following up on non-party discovery requests
• Aid in trial preparation.

Why Work For Us?

• Working from home (Remote)
• Respectful and cultivating work environment
• Stipend towards equipment after 90 days of employment
• On the job training with plenty of room for growth
• Fastest growing personal injury lawyer on Instagram
• Focused on giving free legal advice to the public and educating people on their rights
• Our goal is to become the #1 Law Firm in America and take our team to the top

Schedule

• 8 hour shift
• Monday to Friday

Work Location

Remote

Job Type

Contractor Full-time (Can become W2 After 90 days)

Pay

Based on Experience

Legal Ops

Remote (United States)