Case Manager MSW

About the role

The Case Manager MSW serves as a leader of the patient assessment and complex discharge planning process and a valued member of the healthcare team. They collaborate with physicians and other members of the healthcare team to assess, plan, implement and evaluate proactive, complex and safe discharge plans and care plans. Collaborates with RN Case Manager’s for guidance with medically complex cases as needed. The Case Manager MSW is also responsible for facilitating coordination of care facilitating interventions to address identified need(s). The Case Manager MSW along with the other members of the healthcare team accepts responsibility, authority and accountability for management of care and quality metrics. This shall be in accordance with the current policies and procedures, mission, vision and values of Novant Health. Serves as a resource for discharge planning and care coordination for psychosocially complex cases. Maintains current knowledge of available community resources and post acute care options.

Responsibilities

• Assess, plan, implement, and evaluate proactive, complex and safe discharge plans and care plans.
• Collaborate with physicians and other healthcare team members.
• Collaborate with RN Case Manager for guidance on medically complex cases.
• Facilitate coordination of care and interventions to address identified needs.
• Accept responsibility, authority, and accountability for management of care and quality metrics.
• Serve as a resource for discharge planning and care coordination for psychosocially complex cases.
• Maintain current knowledge of community resources and post‑acute care options.

Requirements

• Education: Graduate degree required; Master’s Degree in Social Work from a school accredited by the Council on Social Work Education.
• Experience: Two or more years of professional social work experience or two or more years of healthcare experience (preferred); Case Management or related experience preferred.
• Licensure/Certification: Appropriate state‑approved curricula for restrictive interventions (facility specific) must be completed within 3 months of hire for Emergency Departments and Behavioral Health units (required).

Skills

• Required: Weekend and holiday coverage.
• Preferred: Knowledge/competence with Microsoft Office products and keyboarding.

Benefits

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Schedule

Part‑time, 24 hours (three 8‑hour shifts): every Saturday & Sunday 8:30 a.m. – 5:00 p.m. and either Monday or Friday 8:30 a.m. – 5:00 p.m.; must be available to work some holidays.