Case Manager - MLK BHC Residential

About the role

HealthRIGHT 360 is a nonprofit organization dedicated to providing comprehensive, integrated, and compassionate care for vulnerable populations. The Martin Luther King Jr. Behavioral Health Center (MLK BHC) is a program of HealthRIGHT 360, contracted with the Department of Public Health's Substance Abuse Prevention and Control (SAPC) program.

Responsibilities

• Direct Service
• Assist the client with intake by completing case management assessment and entering financial and benefit information.
• Support the client in applying for Medi-Cal or transferring Medi-Cal County when appropriate.
• Assess the client’s case management needs and complete all releases of information.
• Connect the client to benefits, mental health, physical health, employment, probation, DCFS, housing, community resources, outpatient substance use disorder services, and aftercare.
• Collaborate with external service providers to coordinate communication and external service linkage, including scheduling appointments, communicating with probation, scheduling child visits, communicating with DCFS, obtaining all court minute orders, and providing appointment reminders for therapy and psychiatrist.
• Deliver services in outpatient, residential, or field settings depending on assignments and client needs.
• Prepare the client for job search by assisting with resume writing and job search preparation.
• Monitor client's progress toward achieving case management treatment plan goals and provide treatment plan input.
• Seek clinical consultation throughout the treatment episode and when encountering new and/or high-risk clinical circumstances.
• Work collaboratively with other members of the treatment team including the Clinical Therapist, Counselor, Medical, and Psychiatrist.
• Communicate collaboratively with all members of the behavioral health team including medical, mental health, psychiatry, substance use disorder, and other staff.
• Transport clients as needed.
• Complete client UA tests and document test results.
• Documentation
• Write and complete all progress notes within 72 hours of service delivery.
• Maintain compliance with the due dates for all clinical documentation.
• Write client’s progress letters and court reports and obtain final approval from the supervisor.
• Complete all documentation in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards.
• Complete all assigned URCs within a timely manner.
• Administration and Other Duties
• Manage case management business passes.
• Meet expected client care hours (productivity expectation is 25 client care hours per week).
• Maintain full compliance with credential requirements.
• Attend and actively participate in assigned Clinical Group Supervision.
• Participate in agency and team meetings.
• Participate in training opportunities and complete all assigned training in a timely manner.
• Arrange work schedule in accordance with the agency’s needs.
• Read emails daily and respond when appropriate.
• Assist with onboarding and training of new employees, interns, ambassadors, volunteers, etc. or as assigned.
• Perform other duties as assigned.

Qualifications

• Option I: High school diploma or equivalent. Substance Use Disorder Counselor certification from an accredited California agency (CCAPP, CAADE, CADTP).
• Option II: Bachelor’s degree in Social Work, Psychology, or other related field from an accredited institution. Substance Use Disorder Counselor registration from an accredited California agency (CCAPP, CAADE, CADTP).
• At least two years’ case management experience, preferably with clients experiencing acute withdrawal from substances.
• Experience in the human service field and demonstrated expertise in substance abuse treatment, relapse prevention, and recovery.
• Valid First Aid and CPR certification or ability to obtain within 30 days of hire.
• Valid California Driver’s License and access to registered and insured transportation.

We will consider for employment qualified applicants with arrest and conviction records.