Case Manager-MCC

Responsibilities

• Carry a caseload of participating fathers, focusing on those with children aged 0–18 months.
• Conduct comprehensive intake, parenting, financial, and employment assessments to identify participant strengths, needs, and barriers.
• Develop individualized service plans with participants, including parenting, financial, employment, and educational goals.
• Facilitate parenting education workshops using the National Fatherhood Initiative’s 24/7 Dad curriculum, both in-person and virtually.
• Maintain regular contact with participants (in-person, virtually, or by phone), providing ongoing support, referrals, and follow-up.
• Identify and set goals with participants; refer to community resources, including trauma counseling, housing, employment, health, legal, and social services.
• Maintain the highest level of confidentiality and data compliance, ensuring accurate record-keeping in the program’s ETO database.
• Collaborate with staff, partner organizations, and community stakeholders to recruit participants and market the program.
• Track participant progress and prepare required program reports and documentation.
• Stay current with best practices in parenting education, maternal/child health, financial empowerment, racial disparities, infant development, mental health, trauma-informed care, and related fields.
• Participate in regular supervision, staff meetings, conferences, and professional development opportunities.
• Contribute to program fidelity and compliance with organizational and funder standards.
• Perform other duties as assigned.

Qualifications

• Ability to work independently and as part of a team.
• Strong organizational skills and ability to multitask.
• Experience providing direct services to men and families, preferably with infants or young children.
• Experience with adult education and group facilitation.
• Strong knowledge of issues related to child development, fatherhood, healthy relationships, public health, financial empowerment, and workforce development.
• Excellent written and oral communication skills.
• Proficient with MS Office, email, and web-based data systems.
• Comfortable working with adults in low-income communities and those facing barriers related to employment, financial security, or health.
• Experience coordinating community events or workshops with multiple stakeholders is preferred.
• Personal commitment to supporting and serving as a positive role model for fathers.

Skills

• Ability to work independently and as part of a team.
• Strong organizational skills and ability to multitask.
• Experience providing direct services to men and families, preferably with infants or young children.
• Experience with adult education and group facilitation.
• Strong knowledge of issues related to child development, fatherhood, healthy relationships, public health, financial empowerment, and workforce development.
• Excellent written and oral communication skills.
• Proficient with MS Office, email, and web-based data systems.
• Comfortable working with adults in low-income communities and those facing barriers related to employment, financial security, or health.
• Experience coordinating community events or workshops with multiple stakeholders is preferred.
• Personal commitment to supporting and serving as a positive role model for fathers.

Benefits

The Healthy Start Fatherhood Initiative Case Manager (HSFICM) offers a competitive salary and benefits package, including health insurance, retirement savings plan, and paid time off.

Pay

The annual salary range for this position is $45,000 - $60,000, commensurate with experience.

Schedule

This is a full-time, non-exempt position with some travel required throughout Philadelphia.