Case Manager (LLBSW or LBSW)

About the role

The Crisis Interventionist II (CI II) position with Genesee Mobile Crisis Services (GMCS) provides immediate and on-site support to individuals experiencing mental health crises and emotional distress. The primary role involves assisting people/families in accessing community or CMH resources and services, de-escalating crisis situations, and providing appropriate interventions to ensure the safety and well-being of clients. Collaboration with the GMCS team, law enforcement, emergency services, and other mental health professionals is essential.

Responsibilities

• Assess crisis situations and person/family’s needs
• Engage person/family experiencing a crisis to avoid negative outcomes
• Provide active crisis intervention that is welcoming, trauma-informed, brief, and solution-focused
• Collaborate with local mental health agencies, hospitals, law enforcement, and other community resources for appropriate referrals and follow-up care
• Coordinate with emergency services and transport individuals to appropriate facilities for further evaluation and treatment
• Facilitate transition to appropriate aftercare services and assist with implementation of individual recovery plans and coordination of natural supports
• Advocate for the needs and rights of every person/family, including with service providers and community agents
• Provide first aid and emergency procedures as needed

Requirements

• Bachelor's degree in human service field
• Professional licensure in the State of Michigan
• All Limited License Bachelor Social Workers (LLBSW) must receive their permanent license (LBSW) within 5 years from the issue date of the original limited/temporary license as published in the State of Michigan LARA system
• Certification in/or willing to obtain a development plan with MCBAP for the following (within 30 days of hire): CADC - Certified Alcohol and Drug Counselor
• Valid driver’s license and acceptable driving record
• Minimum of one (1) year experience working with people with mental health, substance use and/or developmental disabilities
• Experience working in crisis intervention or emergency mental health services
• Experience with broad range of age groups and disabilities, including children
• Experience with persons with co-occurring mental illness and substance use disorder
• Strong knowledge of mental health disorders, crisis assessment, and intervention techniques
• Preferred: Meets criteria as a Qualified Mental Health Professional (QMHP) defined by the State of Michigan
• Meets criteria as a Child Mental Health Professional (CMHP) OR Qualified Intellectual Disabilities Professional (QIDP) defined by the State of Michigan

Qualifications

• Bachelor's degree in human service field
• Professional licensure in the State of Michigan
• Valid driver’s license and acceptable driving record
• One (1) year experience working with people with mental health, substance use and/or developmental disabilities
• Experience working in crisis intervention or emergency mental health services
• Experience with broad range of age groups and disabilities, including children
• Experience with persons with co-occurring mental illness and substance use disorder
• Strong knowledge of mental health disorders, crisis assessment, and intervention techniques
• Preferred: Meets criteria as a Qualified Mental Health Professional (QMHP) defined by the State of Michigan
• Meets criteria as a Child Mental Health Professional (CMHP) OR Qualified Intellectual Disabilities Professional (QIDP) defined by the State of Michigan

Skills

• Strong communication and interpersonal skills
• Ability to remain calm and composed during stressful situations
• Knowledge of mental health disorders and crisis intervention techniques
• Proficient in using technology for crisis intervention and resource coordination
• Ability to work independently and as part of a team

Benefits

Common Ground offers generous paid time off, shift premiums, employer-sponsored benefit & wellness plans, and competitive wages. The organization is also committed to fostering a supportive and inclusive workplace culture.

Pay

Base pay ranges from $25 - $27, with a shift differential applied.

Schedule

Positions available: Full-Time, 40 hours per week, 1pm - 11pm, Sunday - Wednesday; Full-Time, 30 hours per week, 1pm - 11pm, Thursday - Saturday.