Case Manager - Licensed RN

About the Role

Utilize clinical expertise and critical thinking skills to work collaboratively with residents, resident family/significant other, healthcare providers, insurers, community resources, and other involved parties to develop and implement a plan of care that provides extraordinary care for the patient while being sensitive to costs and resources.

Responsibilities

• Communicate regularly with residents and their family about Plans of Care, PT, OT, and other treatment protocols.
• Attend and participate in morning meetings/stand-up to facilitate communications with the team.
• Answer residents' questions about their care, treatment plans, illness progression, and all other issues so they feel safe and secure in our care.
• Monitor and adjust residents' statuses based on changing needs and conditions.
• Organize and prioritize daily work by assessing new, current, and discharging residents' needs in the area(s) of responsibility.
• Complete documentation as required.
• Perform utilization review activities to provide resident-appropriate, timely, and cost-effective care.
• Coordinate care with resident, care providers, facilities financial services, and third-party payers.
• Oversee all admissions and discharge activities.
• Coordinate referrals both to and from our facility.
• Relate positively, effectively, and appropriately with residents, families, staff, and professional colleagues.
• Accurate charting and ability to complete necessary paperwork in a timely manner.
• Work independently and exercise sound judgment in interactions with physicians, providers, payers, residents, and their families.
• Effectively communicate with and promote cooperation and collaboration between individuals including residents/families/caretakers, physicians, nurses, and other ancillary partners.
• Demonstrate excellent time management skills to develop organized work processes in a high-volume environment with rapidly changing priorities.
• Intermediate computer skills.
• Maintain professional, respectful, honest interactions with residents/families, staff, and partners.
• Perform clinical assessments, care planning, and direct coordination of medical services when required by the role.

Requirements

• Bachelor's Degree in Nursing or Social Work.
• Registered Nurse (RN) license preferred. Licensed (LVN or LPN) nurse acceptable.
• Two (2) years of clinical nursing experience preferred.
• Knowledge of Medicare, Medi-Cal, and Medicaid programs and benefits.
• PCC Knowledge preferred.
• Certificate as a certified Case Manager (CCM) a plus.
• Must maintain all required continuing education/licensing.
• Must remain in good standing with the Department of Public Health, License, and Certification Division at all times.

Physical Demands

• Primarily sedentary with frequent sitting, computer use, and documentation.
• Regular walking throughout the facility to meet with residents, families, and staff.
• Occasional standing during meetings and care conferences.
• Ability to lift and carry up to 20 pounds (files, binders, supplies).
• Clear verbal communication and vision required for chart review and resident interaction.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate.