Case Manager- Licensed MSW- North

About the role

The Case Manager is responsible for the assessment, planning, implementation, coordination, monitoring, and evaluation of services across the continuum of care to ensure quality patient outcomes and appropriate utilization of health care services. The Case Manager supports the healthcare team towards a smooth transition from one level of care to another in support of the patient/family. This position is for the NICU and may also cover maternity when needed.

Responsibilities

• Collaborate with others in a team setting
• Have excellent communication skills
• Support the healthcare team towards a smooth transition from one level of care to another in support of the patient/family
• Conduct comprehensive assessment of patient/family goals as well as assessment of biophysical, psychosocial, environmental, financial, and discharge planning needs
• Procure services and serve as advocate on behalf of patients and families
• Act as a liaison to post-hospital care providers and community health resources
• Complete all necessary paperwork for final disposition
• Conduct personal interviews with patient, facilitate family conference and multidisciplinary conferences to formulate discharge plans

Qualifications

• LCSW or LSW in the State of Indiana required
• Master’s Degree in Social Work required
• 2+ years of inpatient, outpatient, or home-base social work experience required

Skills

• Demonstrates support of the hospital vision/mission statement
• Confers with nursing staff and other ancillary patient care departments regularly regarding ongoing discharge plans and barriers or delays
• Participates in developing and implementing the goal-directed plan of care, which is prioritized and based on intermediate goals and specific outcome criteria
• Collaborates with nurse case manager regarding discharge planning and use of the clinical pathways
• Demonstrates self-directed learning and participates in continuing education to meet own professional development
• Demonstrates awareness of legal issues in all aspects of patient care and unit function
• Participates in management of situations in a manner that reduces risk
• Participates in development and evaluation of the care management team functions
• Participates in meetings, reports, and other activities that support the care management team functions
• Demonstrates effective communication methods and skills, using lines of authority appropriately
• Conducts discharge planning assessments on identified patients that are consistent and provide for continuity of care for the patient
• Establishes the discharge plan with the patient, physician, and care management team for identified patients
• Implements the discharge plans for patients to include referrals to home health agencies, return to ECF’s transportation, and any unmet needs to provide safe and appropriate transition to next level of care
• Demonstrates effective problem-solving techniques to communicate openly with members of the care management team and other staff
• Demonstrates skills as a resource and consultant to unit staff, care team members, and other staff
• Demonstrates skills as a resource and consultant to patients, families, and physicians
• Conducts effective problem-solving as a method of sound decision making
• Demonstrates awareness and sensitivity to the rights of patients/significant others, as identified within the institutional values
• Demonstrates sound knowledge base and actions in the care and decision making for designated patient populations and seeks guidance appropriately
• Demonstrates responsibility and accountability for own professional practice

Benefits

• Exceptional care, simply delivered
• Opportunities for growth and development
• Comprehensive benefits package including health insurance, retirement plans, and paid time off

Pay

Competitive salary commensurate with experience

Schedule

Can come in as early as 7:00 am and as late as 9:00 am