Case Manager Level III

About the role

The PRS Case Manager (Level III) manages an assigned caseload of post release services (Levels I, II & III), complies with US and ORR policies, procedures, and mandated timeframes, schedules and conducts interviews, assesses safety, and provides crisis intervention services.

Responsibilities

• Schedules and conducts interviews with care provider staff, children, and sponsors.
• Maintains telephone contact and conducts virtual and in-person home visits with children and sponsors.
• Provides crisis intervention services directly, safety planning as needed, and connects family to services to ensure child’s safety and well-being in a crisis.
• Collaborates with children and sponsors, as well as available informal support and access to resources, to develop a plan to ensure the safety of the child and family.
• Acts as a point of contact or liaison for the child, sponsor, and external agencies.
• Utilizes trauma focused approaches and therapeutic support to children and families with significant needs.
• Maintains appropriate documentation, safeguards confidential records, and protects personally identifiable information according to program regulations.
• Identifies and reports concerns related to children and sponsors, life changing events and significant incidences to the supervisor and ORR.
• Acts as a mandated reporter and reports abuse/neglect to child protective services.
• Participates in training, meetings, and maintains quality improvement initiatives as recommended.

Requirements

Must have experience in trauma informed care, child welfare practices, managing cases, and conducting home studies according to the requirements in the state where services are being provided. Must be skilled at writing professional, thorough assessments reports. Must be skilled in writing professional, thorough assessment reports and experience working with immigrant populations and has provided trauma informed clinical interventions for youth. Must have knowledge of local social services, community outreach and experience working with immigrant populations. Must have experience in providing Post Release Services and working with immigrant populations. Must have effective communication and interpersonal skills to successfully interact with families, caseworkers, and other stakeholders. Must have ability to handle sensitive and confidential information with discretion. Must be fluent in English and Spanish (verbal/written). Must have proficiency in Microsoft Office and data entry systems. Must have a valid driver's license, available to travel to conduct in person visits and to different areas or regions nationally.

Qualifications

• A Master of Social Work (MSW) or an equivalent degree in psychology, sociology, or other behavioral science or social service field; or relevant behavioral science in which direct clinical experience is a program requirement; or a bachelor’s in one of the aforesaid fields with at least 5 years of clinical experience and may be licensed eligible.

Skills

• Skilled in writing professional, thorough assessment reports.
• Knowledge of family preservation, kinship care, trauma informed practices, child welfare policies and procedures, and relevant state and federal laws and regulations.
• Effective communication and interpersonal skills to successfully interact with families, caseworkers, and other stakeholders.
• Ability to handle sensitive and confidential information with discretion.
• Fully bilingual in English and Spanish (verbal/written).
• Proficiency in Microsoft Office and data entry systems.

Benefits

Remote work for eligible positions. Urban Strategies offers a comprehensive benefits package including medical, dental, and vision coverage. In addition to these benefits, we provide company-paid life and disability insurance. 401K matched contributions up to 4%. Employee Assistance Program. Vacation time is generous but varies depending on program and position. 9 Sick Days and 11 Holidays. Every teammate gets long and short-term disability free. Positions that require laptops, the company provides one. Positions that require cellphone, company issues one.

Pay

$88,562 Annually

Schedule

Five Days per Week, 40 Hours per Week