Case Manager, Jail Program ODR - Sherman Way

We need to output HTML fragment with sections: use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We have: - About the role: there is a Summary paragraph describing role. So we can have

About the role

then

with summary. - Responsibilities: there is "Essential Duties & Responsibilities:" list. So we can have

Responsibilities

then

• each duty. - Requirements: maybe Qualifications? The posting has "Qualifications:" and "Preferred Qualifications:" plus "Work Environment:" and "Expected Behaviors". The instruction says use headings: Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content accordingly. We have Qualifications section (valid driver's license, background check, etc.) and Preferred Qualifications. Also there is "Skill in non-violent crisis intervention" etc. Could treat as Skills. We have Benefits: listed: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant Program (EAP), etc. Also later "Benefits & Perks" list many more. So we have benefits content. Pay: not mentioned. So we should NOT include Pay section. Schedule: given: "Schedule: Monday-Friday, 8am - 4:30pm". So we include Schedule section. We also have location etc but not needed. We must not repeat job title as heading. No Job ID. We must remove boilerplate: EEO, etc. Also remove "Work Environment:" maybe not needed as a heading; but we could incorporate into Qualifications or Skills? The instruction says only use those headings; we can omit Work Environment if not fitting. But we might include it under Qualifications? Probably better to omit if not matching headings. However we must preserve ALL substantive information; we cannot drop info. But we can embed it within a section like Qualifications or Skills as a paragraph. The instruction: "Use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't say we cannot have other headings; but says use those for section headings. It might be okay to have other headings but they'd deviate. Safer to stick to those headings and embed other info within them. Thus we need to place Work Environment info somewhere, maybe under Qualifications or Skills. Could add a paragraph under Qualifications after the list. Similarly "Expected Behaviors of All Staff" could go under Skills or Qualifications. We must not invent or summarize away detail. So we need to keep all details. Let's extract content: Summary paragraph: "In partnership with the Department of Health (DHS) and the Office of Diversion and Re-entry (ODR) Team the Case Manager will provide Intensive Case Management Services (CMS) to clients recently released from jail who are experiencing homelessness. The Case Manager will assist with coordinating client’s release and help them attain permanent supportive housing in the community. The ODR Case Manager will work with clients to provide intensive field-based case management to a diverse group of clients with complex trauma facing medical, mental health and substance use barriers. Clients remain in the program for as long as they require subsidized housing." That's the summary. Responsibilities list (from "Essential Duties & Responsibilities:"): each line after that until "Qualifications:" starts. Let's list them: - Work with a diverse and marginalized client caseload of 15 justice-involved clients experiencing many barriers including history of homelessness, complex trauma, medical, mental health and substance use - Maintain weekly contact with all clients and document contact in County approved database - Ensure that case management services to clients are reflective of the “Whatever It Takes” model, which emphasizes customer choice, harm reduction, trauma-informed care and psycho-social rehabilitation - Link clients to appropriate medical, mental health, substance abuse, and vocational resources - Assist clients in obtaining all benefits to which they are entitled - Participate in court hearings and submit court progress reports - Ensure that each client on caseload has an up-to-date and comprehensive biopsychosocial assessment - Collaborate with each client to develop creative goal plans aimed at improving overall well-being and housing stability; review and update quarterly and upon completion of goals - Develop and maintain a complete, accurate, and current client file with all required documents and data in agency records and electronic databases - Document all client contacts in PIP format (Purpose, Intervention, Plan) and in accordance with Housing Department productivity expectations - Maintain confidentiality of client files per HIPAA and all applicable guidelines - Responsible for coordinating appointments, transportation, and follow-up services for clients accessing primary health care, mental health care, recovery services, and other community resources - Transport clients in your vehicle to various agencies and healthcare providers in the greater Los Angeles area to increase community support services and community reintegration - Develop effective, trusting relationships with clients, with a focus on facilitating independence and maintenance of improved physical and mental health - Maintain a current, thorough knowledge of community resources and utilize them to provide comprehensive, wrap-around services to clients - Assist clients with becoming involved in daily activities, scheduling and attending appointments, budgeting, socialization, health maintenance, sense of community, and progress in recovery - Work cooperatively and cohesively with other clients of the staff team, including participation in weekly staff meetings and staff trainings Note: "other clients of the staff team" maybe typo but keep. Now Qualifications section (under "Qualifications:"): list: - Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record - Able to pass a background check for jail clearance - Able to transport clients in your vehicle - Bachelor’s degree preferred; or a minimum two years’ case management experience working with individuals experiencing homelessness, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience - Demonstrated knowledge of case management - Able to work in a high tolerance Harm Reduction model with clients who have multiple barriers - Skill in non-violent crisis intervention - Computer literate; able to effectively use computerized database for client file management, with basic skills in Microsoft Word, Outlook, and Excel programs - Detail oriented with strong time management, organizational, written, verbal, interpersonal, and computer skills - Able to obtain and maintain CPR/First Aid certification Preferred Qualifications: - Minimum 30 WPM typing speed preferred - Bachelors Degree Work Environment: (under "Work Environment:"): list: - Combination of field and office environment - Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs. - On occasion walk or drive to different local sites - Will necessitate working in busy and loud environments - Will be exposed to elements like cold, heat, dust, noise and odor - May need to bend, stoop, twist, and sit throughout the day Expected Behaviors of All Staff: list: - Act as a role model - Demonstrate a sense of responsibility - Continuously learn and improve - Acknowledge your own areas of improvement - Hear and provide honest, specific and direct feedback - Create an environment where everyone is welcomed valued and respected - Collaborate Now Benefits: from "Benefits:" line: "Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant Program (EAP), etc." Later "Benefits & Perks" list: - Medical Insurance - Vision Insurance - Dental Insurance - Retirement Planning (403b) & Matching - Paid Holidays - Paid Vacation Days - Paid Sick Days - Employee Assistance Plans (EAP) - TELUS Health - Flexible Spending Account (FSA) - Basic Life / Accidental Death & Dismemberment (AD&D) - Voluntary Short- and Long-Term Disability - Voluntary Pet Insurance - Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More - The People Concern University & Certificates We should combine benefits info, preserving all. Schedule: "Monday-Friday, 8am - 4:30pm" Pay: none, so omit. Now we need to output HTML fragment with sections only when content exists. We'll have:

  About the role

  ...summary...

  Responsibilities

  ...li each duty...

  Qualifications

  We need to include both qualifications and preferred qualifications and work environment and expected behaviors? Could split into Qualifications and Skills. But we have headings: Requirements, Qualifications, Skills. We could treat "Qualifications" as the mandatory qualifications, "Skills" as skills/competencies, and "Requirements" maybe for things like driver's license, background check? But we already have qualifications list includes those. Might be better to put all under Qualifications and Skills as appropriate. We have "Skill in non-violent crisis intervention" etc. That's a skill. Also computer literate, detail oriented, etc. So we can put those under Skills. Requirements could be things like Valid CA Driver’s license, reliable car, auto insurance, acceptable driving record, able to pass background check, able to transport clients, etc. But the instruction says we can use Requirements heading for any list of duties/requirements/benefits. So we can put the mandatory qualifications under Requirements. Preferred Qualifications could go under Qualifications? Or we could put under Qualifications as well. But we have both Requirements and Qualifications headings; we need to decide. Let's map: - Requirements: items that are mandatory: Valid CA Driver’s license, reliable car, auto insurance, acceptable driving record; Able to pass a background check for jail clearance; Able to transport clients in your vehicle; Able to obtain and maintain CPR/First Aid certification (maybe). Also maybe Bachelor’s degree preferred; or a minimum two years’ case management experience... that's a qualification but could be under Qualifications. - Qualifications: Bachelor’s degree preferred; or a minimum two years’ case management experience...; Demonstrated knowledge of case management; Able to work in a high tolerance Harm Reduction model; Preferred Qualifications (minimum 30 WPM typing speed, Bachelors Degree). Could also include work environment and expected behaviors under Skills? Hmm. - Skills: Skill in non-violent crisis intervention; Computer literate; able to effectively use computerized database...; Detail oriented with strong time management, organizational, written, verbal, interpersonal, and computer skills. We also have Work Environment and Expected Behaviors; maybe we can put them under Skills as well (as they are behavioral expectations). Or we could create a separate section but not allowed headings. We could embed them under Skills as paragraphs. Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Schedule. Check if we have content for each: - About the role: yes. - Responsibilities: yes. - Requirements: we have list. - Qualifications: we have list (including preferred). - Skills: we have list. - Benefits: we have list. - Schedule: we have. Now we must ensure we don't repeat info. Let's extract each. Requirements list: - Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record - Able to pass a background check for jail clearance - Able to transport clients in your vehicle - Able to obtain and maintain CPR/First Aid certification (Note: CPR/First Aid is under Qualifications originally but we can treat as requirement.) Qualifications list: - Bachelor’s degree preferred; or a minimum two years’ case management experience working with individuals experiencing homelessness, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience - Demonstrated knowledge of case management - Able to work in a high tolerance Harm Reduction model with clients who have multiple barriers