Case Manager II - School Liaison

Responsibilities

• Work closely with local school districts to help family members navigate through educational and school-related concerns and needs, as well as works with school districts to identify family members who may be in need of family support.
• Serve as a resource to families, schools, and the community in improving overall student attendance and graduation rates, reducing truancy rates, identifying systemic issues, barriers, trends and needs, networking and disseminating information, designing solutions and expanding system capacity.
• Provide direct case work/case management services including service eligibility determination, services plan development, service coordination, resource development, and advocacy.
• Attend and participate in a variety of meetings and trainings as per position including but not limited to: supervision, group supervision, program team meetings, trainings, and other staff meetings as determined.
• Negotiate and implement special events and other interagency activities that involve schools.
• Engage in ongoing learning and development of skills and professional growth through trainings, supervision, and ongoing delivery of services.
• Respond to Quality Management and Utilization Review protocols and alerts.
• Ensure that any issues or concerns related to risk (client risk, staff risk, facility risk, and/or programmatic risk) or ethical misconduct are immediately brought to a supervisor, assistant director, director or other licensed senior staff member.
• Represent the agency at community events or committees, as appropriate.
• Collaborate with colleagues, supervisors, directors, and other personnel within the agency.
• Assist Supervisor (or the Director and/or Assistant Director of BH services) with any data and/or information related to quality and compliance, productivity, and/or other administrative services.
• Provide case presentations or consultations, within the scope of knowledge.

Qualifications

• Strong knowledge of the educational system.
• Developing and/or demonstrated proficiency in individual/youth and family case work and/or wrap-around care.
• Knowledge of mental health, developmental care, child welfare, and/or juvenile justice systems preferable.
• Demonstrated and/or developing competency with establishing a therapeutic rapport with consumers and effective collaborative relationships with providers.
• Developing and/or demonstrated proficiency in providing care planning, care coordination, service delivery resource development, advocacy, and/or discharge/after-care planning.
• Demonstrated ability to exercise discretion, confidentiality, collaboration, ethics, appropriate boundaries and good judgment.
• Demonstrated ability to seek out supervision and consultation as needed.
• Thorough and clear oral and written communication skills, organization skills, timeliness, and ability to work effectively with others.