Case Manager II (Part Time-HYBRID)

About the role

Advocates for the individuals health care needs with emphasis on responsible health practices, self-care management, and patient safety. Identifies real and perceived barriers to establishing or maintaining the patients plan of care and develops plans with specific goals and interventions to address these barriers.

Responsibilities

• Provides care management for patients with complex medical conditions, demonstrating exceptional assessment and planning skills.
• Deploys supportive resources using appropriate intervention levels to meet the patients needs, without fragmenting or duplicating the care.
• Facilitates timely, safe, and appropriate transition of patients from one care level to the next, such as transition from/to home, emergency department, inpatient, or other post-acute care settings.
• Works in home or field-based settings, as well as effectively utilizes telephonic, virtual visits, or other technology in management of the individual.
• Works closely with the inpatient care management teams for effective patient handoffs.
• Communicates effectively with interdisciplinary care teams (PCP, cardiology, hospitalists, ED, NOC, home health, hospice, social worker, dietary, rehab, infusion center, post-acute facilities).

Requirements

• Education: Graduation from registered nursing program. Bachelors (or more advanced) Degree in Nursing.
• Licensure: Current and unrestricted license as a Registered Professional Nurse in the State(s) of which the nurse will practice.
• Certification/Registration: CCM or RN-BC professional case management certification preferred or attained within 36 months of hire.

Qualifications

• Excellent interpersonal skills.
• Above average human verbal and written skills.
• Ability to communicate effectively at many different levels including patients, providers, health system leaders, families, other health professionals.
• Knowledge and basic proficiency at keyboarding, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint.
• Understanding of managed care, utilization, quality improvement concepts and principles.
• Ability to work in a stressful environment, prioritizing and managing multiple tasks, and function within an ever-changing environment.
• Capable of completing a head-to-toe assessment, use of critical thinking skills and problem-solving.
• Experience with pathophysiology and heart/lung assessment of patients with cardiovascular and respiratory conditions.

Skills

• Knowledge of community resources and when/how to access the resources.
• Knowledge of the legal and ethical issues related to confidentiality when working in case management, and with various health plans.

Benefits

• Position Details
• Located at MERCY CLINIC-S. NATIONAL SPRINGFIELD, MISSOURI
• PART-TIME (HYBRID)
• Minimum Qualifications
• Education: Graduation from registered nursing program. Bachelors (or more advanced) Degree in Nursing.
• Licensure: Current and unrestricted license as a Registered Professional Nurse in the State(s) of which the nurse will practice.
• Certification/Registration: CCM or RN-BC professional case management certification preferred or attained within 36 months of hire.

Pay

• Not specified

Schedule

• Not specified

Why Mercy?

• Outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
• Join a caring, collaborative team where your voice matters.
• At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.
• As we grow, you'll grow with us.