Case Manager II - Housing

The Salvation Army of Dane County has offered spiritual ministry, social services, and youth programs to thousands of Dane County residents for 130 years, without discrimination. We serve the most vulnerable members of our community through a wide range of programs and extensive case management services, aiming to improve life skills and circumstances for those we serve.

About the Role

• Conducts casework interviews with clients to obtain information for formulating program/service eligibility and case status.
• Identifies psychosocial, economic, and physical needs of clients; assesses and reassesses client's support systems, available community resources, and other factors to plan, develop, and implement an appropriate service plan.
• Assists clients with housing search, placement, and stability activities.
• Develops and implements a case plan that presents intervention strategies to meet client needs.
• Refers clients to appropriate community resources and advocates for or assists the client in obtaining such services.
• Prepares complete and accurate case notes; writes correspondence, reports, and other written materials; inputs data into HMIS.
• Reviews all assigned cases on a scheduled basis to determine continuing need for services and participates in case consultations.
• Provides training to new case managers.
• Conducts regular peer reviews and audits of case files to ensure service standards are met and contract compliance.
• Assists in transporting clients and advocating for them with public and private agencies.
• Attends meetings with other community service providers on behalf of The Salvation Army, as assigned.
• Conducts routine home visits based on program and contract requirements. Accompanies peers on home visits, as needed.

Requirements

• Bachelor’s degree in social work, human services, psychology, sociology, or criminal justice.
• Three years of social work experience. Management experience is helpful.
• Valid Wisconsin Driver’s license with approval to drive from The Salvation Army’s insurance.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.