Case Manager 1- Housing

SUMMARY

Promotes the ability of high-risk individuals in the community-based housing programs to achieve independent living skills and stability in their psychiatric or medical conditions. Case manager works with individuals to maintain housing and prevent homelessness. This includes tenant advocacy, apartment inspections, and finding new apartments as needed. Case/care management links individuals to service systems, then coordinates and monitors the provision of services. Services are individualized to the specific identified needs of each person in a culturally sensitive way.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Mets consistently with each service recipient to provide one-on-one support.
• Maintains food, supplies, and upkeep in the housing unit, helping individuals/families make appropriate purchases or assisting with cleaning as needed.
• Reports to the supervisor all pertinent information concerning illnesses, accidents, untoward events, staff difficulties, repair needs, etc.
• Serves as the coordinator of all services the person will receive while admitted to case/care management services.
• Develops a written care management plan/IAP based on strengths and individualized needs per program requirement.
• Links individuals to all services and supports listed on the individualized care management plan/IAP.
• Advocates on behalf of the individual to gain access to needed services and supports in the least restrictive setting.
• Provides ongoing case/care management services as needed.
• Maintains adequate and appropriate written progress notes according to agency guidelines.
• Develops and maintains community relationships. Resolves problems that interfere with self-sufficiency.
• Develops and maintains professional relationships with landlords to work together to maintain housing for individuals.
• Affords assistance to program participants in securing and maintaining adequate housing, including negotiating leases.
• Affords assistance to program participants with rehabilitation, social, employment, and health supports.
• Coordinates treatment with other agencies; gathering input for care management plan/IAP.
• Increases use of appropriate community resources.
• Encourages participation in the individual's own care management plan/IAP.
• Performs problem-solving functions that overcome obstacles faced by the individual.
• Ensures resident records are maintained in a manner compliant with federal, state, local, and agency policies, procedures, and regulations and conducts regular record keeping reviews and completes audits according to procedure.
• Works within program budget.
• Affords assistance in reviewing, evaluating, and further developing the care management plan/IAP.
• Maintains high standards of service delivery.
• Collects data for statistical purposes.
• Maintains client confidentiality at all times.
• Follows agency policies and procedures in all program areas.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience: Required: Associates degree in the Human Services field and two years Human Services experience. Preferred: Bachelor’s degree in the Human Services field and 1 year Human Services experience, particularly with developmentally delayed, geriatric, and/or co-occurring disorder clients.