Case Manager II

About the role

The Case Manager II reports directly to the Program Coordinator of the U.S.VETS program to which the Case Manager is assigned. This individual is responsible for providing guidance to veterans to achieve their highest level of independence. Case management is a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates the selection of services to optimally meet each individual client's needs.

Responsibilities

• Assesses veterans referred to the program to include any problems, needs, or barriers identified in the following areas: Housing, Employment, Education/Training, Financial, Sobriety Support/Addiction Treatment, Legal, Family/Social, and Medical/Psychiatric
• Coordinates care with VA personnel and other community partners on behalf of clients to for eligibility documentation, mental and physical health services
• Facilitates client intake process and compiles client files ensuring all program eligibility documentation is complete
• Collaborates with clients to complete Individual Action Plans (IAP)
• Maintains confidential client files in a professional and timely manner ensuring all forms are the most recently revised versions and in compliance with organization standards; all required documents are present, complete, signed by the client and staff as applicable; and documents are placed in the correct order according to organization standards
• Mets with clients as specified by program requirements and documents progress notes in Data/Assessment/Plan (DAP) format
• Reviews and documents updates for IAPs monthly
• Completes timely discharge summaries
• Conducts home visits (whether at project-based units or scattered site) to provide case management services and ensure health and welfare of clients
• Aids in quality management activities, data collection, and preparing reports
• Facilitates client life skills classes
• Provides specialized case management services and life skills groups/classes to veteran subpopulations as applicable (such as female veterans, disabled veterans, Iraq/Afghanistan veterans, etc.)
• Conducts random drug and alcohol screenings of clients
• Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards
• Completes accurate and timely data entry into the HMIS system as applicable and other required internal and external databases
• Documents client referrals for services
• Attends scheduled team meetings and trainings
• Maintains and submits time sheets, mileage logs, client expenses, and other required documentation accurately and in a timely fashion
• Drive company vehicle for client transportation or other work-related activities

Qualifications

• FLSA Classification: Non-Exempt
• Prefer experience working with clients transitioning from jail/prison
• Oversee and track infection control protocols; assist with ensuring protocols related to health and wellness are implemented and maintained
• Must have and maintain required nursing credentials as a Licensed Practical Nurse (LPN) and Registered Nurse (RN)

Skills

• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Knowledge of HIPAA and confidentiality standards

Benefits

• Paid Vacation
• Sick Time
• Paid Holidays
• Medical
• Dental
• Vision
• Company matching 401K

Pay

Negotiable based on experience and qualifications.

Schedule

Full-time, Monday through Friday, with some evening and weekend hours required.