Case Manager II

Responsibilities

• Conduct thorough client assessments and develop individualized service plans (IAPs) addressing housing, employment, education, recovery, legal, financial, medical, and mental health needs.
• Cook up and monitor services with the VA, landlords, employers, treatment providers, and community resources to help clients meet their goals.
• Provide regular one-on-one meetings with clients and conduct home visits (project-based and scattered-site housing).
• Facilitate life skills groups and/or therapeutic groups tailored to specialized veteran populations (e.g., female veterans, justice-involved veterans, families with children).
• Assist with crisis intervention, urgent client matters, and after-hours support as needed.
• Document all services and critical incident reports in a timely and professional fashion using MCR, and other electronic client record systems.
• Conduct random drug and alcohol screenings and ensure compliance with program rules and service plans.
• Support reporting, audits, and file reviews in collaboration with the Program Coordinator and Director of Behavioral Health.

Qualifications

• Bachelor’s degree in social work, psychology, counseling, or related field.
• At least two years of work experience in case management or other roles in the social services arena.
• Ability to pass background checks if assigned to programs involving incarcerated or recently released clients.
• Strong communication, documentation, and organizational skills.
• Proficiency in Microsoft Office and electronic records systems.
• Valid and current driver’s license with clean driving record to meet company insurance requirements; ability to complete and pass a driver training course.

Benefits

Comprehensive Benefits: Medical, dental, vision, 401(k) with match, generous PTO, and more.

Schedule

Mon-Fri 11:30am - 8:00pm OR Sun-Thurs/Tues-Sat 8:00am - 4:30pm

Pay

$23.08 - $27.69