Case Manager II

About the role

Are you passionate about making a meaningful impact in the lives of others? We are looking for a Case Manager II to oversee the day-to-day operations of our Shared Living/Adult Family Care (AFC) programs. This role ensures the delivery of high-quality care and support for individuals within Seven Hills Family Services, Inc., while maintaining compliance with State, Federal, and other regulatory standards. At Seven Hills Family Services, you’ll be part of a mission-driven team that makes a real impact on the lives of others. With ongoing training, professional growth opportunities, and a supportive, collaborative environment, you’ll have the chance to make a difference while advancing your career.

Responsibilities

• Manage daily operations in compliance with Seven Hills Family Services policies and federal/state licensing regulations.
• Oversee contract usage and funding allocations for Shared Living/AFC supports in the assigned area.
• Develop and implement weekly program activities and Person-Centered Planning.
• Work collaboratively with team members, funding sources, families, and contracted Shared Living Providers.
• Facilitate and schedule meetings with funding agencies, family members, and clinical team members as needed.
• Meet regularly with the Area Director and provide monthly data updates.
• Provide case management services and coordinate support services for identified individuals.
• Oversee the pre-placement process, including recruitment, screening, interviewing, and intake documentation for potential Shared Living/AFC Providers.
• Visit each Shared Living/AFC Provider as required to ensure individuals receive appropriate supports.
• Ensure Shared Living/AFC Providers receive proper training and oversee ongoing training needs.
• Maintain current certifications and attend job-related trainings as required.
• Coordinate and assure compliance with Quality of Life Areas, such as safeguarding individual rights, autonomy, safety, and health.
• Maintain accurate and up-to-date records for consumers and providers.
• Return correspondence to individuals, family members, and funding sources within 24 hours.
• Ensure documentation supports the achievement of Performance-Based Objectives and project outcomes.
• Serve as a Frontline Supervisor Team Member, leading by example and motivating staff and volunteers.
• Maintain a strong personal presence and accessibility in areas relevant to work management.
• Assure that surveys and visits confirm individuals receive appropriate and high-quality supports.

Benefits

• Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
• Enhanced Retirement Plan: 25%-33% Employer match based on tenure.
• Student Loan Assistance: Consolidation, counseling, & limited employer contribution.
• Discounted Tuition with College & University Partnerships.
• Tuition Assistance: Reimbursed or prepaid college coursework.
• Home Mortgage Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills.
• Generous Accrued Paid Vacation: 3 weeks in your first year!
• Vacation Cash-Out Option
• 3 Paid Personal Days
• 11 Paid Holidays
• Accrued Paid Sick Time

Pay

$23.90/hour

Schedule

Monday through Friday 8a-4p or 9a-5p