Case Manager I - Job Developer

Responsibilities

• Place program participants supported through Department of Developmental Services (DDS) and Massachusetts Rehabilitation Commission (MRC) in independent jobs with employers in the community.
• Develop employer contacts for placement of program participants, demonstrating to employers the operational, financial, and social benefits of employing individuals with developmental and intellectual differences.
• Conduct cold calling and in-person visits to businesses in the community for the purpose of creating and strengthening new partnerships for employment.
• Provide consultation and communication to partner employers as the primary point-of-contact, assuring a high standard of customer service, responsiveness, and collaboration.
• Identify employers and stakeholders' opportunities for job carving and person-centered placement solutions.
• Assist job seekers with application, interviewing, pre-hire, and onboarding processes in collaboration with collective Community Based Day and Employment Supports staff.
• Facilitate teamwork between all team members via open communication, sharing of responsibilities, and a positive, constructive attitude.
• Support case management of individual client files by providing required information, communication, and consultation to collective teams and perform other functions as assigned.
• Follow Seven Hills Foundation (SHF) and Affiliate Policies and Procedures regarding scheduling, addressing crisis situations, and communicating appropriate general information.
• Complete required reports and billing in a timely manner and utilize Discovery and Exploration strategies.
• Support participants in discovering their “strengths, needs, and interests” and negotiate a job description that meets both the applicant’s and employer’s specific requirements, facilitating participants in obtaining the jobs they desire.
• Other duties as assigned.

Qualifications

• A High School Diploma/GED/HiSet is required.
• An active US driver's license issued from the state of your primary residence is required.