Case Manager (HRA), CAMBA Gardens II Supportive Housing (CGII)

CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. The organization offers more than 180 integrated programs in education & youth development, family support, job training & employment support services, health, housing, and legal services, reaching over 73,000 individuals and families. CAMBA Gardens Phase II is a 293‑unit supportive/affordable housing development in East Flatbush, Brooklyn, with units set aside for formerly homeless individuals and families, including those with serious and persistent mental illness, co‑occurring chemical addiction, substance‑use disorders, disabling medical conditions, or HIV/AIDS. On‑site case management, supportive services, and 24/7 security are provided.

Responsibilities

• Review all documentation establishing tenants’ eligibility for the program and make file copies.
• Create and maintain tenant files.
• Conduct initial intake and assessment of tenants and their families’ needs, and perform periodic re‑assessments.
• In collaboration with tenants, prepare initial and periodic revisions of independent living plans, including short‑term and long‑term goals.
• Assist tenants in attaining their goals by identifying and locating community resources and making referrals to appropriate services both within and outside CAMBA.
• Work with tenants to break through barriers, advocate for themselves, and move toward self‑sufficiency.
• Recommend and implement strategies to encourage fuller tenant participation.
• Monitor tenants’ progress via scheduled telephone contact and/or face‑to‑face visits, documenting progress notes.
• Participate in case conferences.
• Follow up with tenants and referral organizations regarding contact and progress.
• Provide required information for weekly, monthly, quarterly, and annual reports.
• May recommend closing cases when tenants have achieved primary goals and maintained stability, are unwilling to participate (lost‑to‑service), or become ineligible (e.g., moved out).
• May act as tenant liaison/advocate with outside organizations on education, healthcare, housing, legal issues, etc.
• May schedule appointments for tenants with referral organizations and escort tenants to appointments (educational, medical, social service, etc.).
• May assist tenants in completing applications for benefits and entitlements, and may process applications on tenants’ behalf.
• May follow up with tenants after successful completion of primary goals to assure stability.
• May evaluate actual living conditions through home visits.
• May prepare marketing materials for the program.
• May prescreen tenants over the telephone for eligibility and schedule intake appointments.
• May input tenant data and progress information into an automated database.

Requirements

• Bachelor’s degree (e.g., B.A., B.S.W.) and experience working with the seriously and persistently mentally ill (SPMI) population, or equivalent experience.
• Obtain Criminal History Checks (CHC) fingerprinting through the New York State Office of Mental Health and the Justice Center for the Protection of People with Special Needs, and obtain Staff Exclusion List (SEL) clearance.
• Ability to maintain fingerprint clearance throughout employment.
• Sign NYC DOH/MH attestation stating the candidate has not been the subject of a founded child abuse report.
• Mandated Reporter responsibilities: immediately report suspected abuse or neglect to the Vulnerable Persons Central Register (VPCR) Hotline (1‑855‑373‑2122) and complete a CAMBA Incident Report.

Compensation

$51,632.90 annually.

Schedule

Full‑time (35 hours per week). Flexible hours may be needed occasionally to provide shift coverage until 8 pm.

Benefits

• Health insurance
• Dental insurance
• 403(b) retirement plan with employer match
• Paid time off (vacation, personal, and sick time)
• Paid holidays

CAMBA is an Equal Opportunity Employer that values a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender individuals are encouraged to apply. All applicants are considered without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio‑economic status, marital or veteran status, pregnancy status, or sexual orientation.