Case Manager - Housing Stabilizer (Tujunga)
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. We must include only sections with real specific content. We need to parse the posting.
Let's extract content:
- Pay: "USD $26.42/Hr." That's pay. So we need a Pay section.
- Schedule: "Ability to work a 9/80 work schedule" and later "Staff Development, 9/80 Alternative Work Schedule". So schedule info: 9/80 alternative work schedule. So we can include Schedule section.
- Benefits: list: Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility and more! So Benefits section.
- About the role: The paragraph starting "Why Join Us ..."? Actually "Why Join Us" is more about organization. The "About the role" could be the description of the position: "The Position The Housing Stabilizer will provide intensive, home and community-based case management services..." That's role description. Also "LA Family Housing is a leading non-profit agency..." That's about organization. We can put that under About the role or maybe a separate "About the organization". But only allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can put organizational description under About the role.
- Responsibilities: The "What You'll Do" bullet list.
- Requirements: maybe "Experience At least one (1) year of work history and relevant transferrable skills". Also "Ability to work a 9/80 work schedule" (but schedule already). Also "Obtain and maintain CPR/First Aid Certification", "Ability to pass post-offer Tuberculosis (TB) clearances", "Travel is a regular duty...", "Use of a personal vehicle...", "Must have and maintain a valid California Driver’s License and auto insurance", "Maintain and execute confidential information according to HIPAA standards", "Respond in a timely manner...". Those are requirements.
- Qualifications: maybe "Bilingual proficiency in Spanish/English is preferred but not required", "Proficient in Microsoft Programs...", "Other Ability to work a 9/80 work schedule" (already). Also "Knowledgeable of issues faced by program participants..." etc. Those could be Skills or Qualifications. We need to decide.
- Skills: list of skills: "Knowledgeable of issues faced by program participants, including health, substance abuse, mental health, domestic abuse, trauma, immigration, and legal matters", "Familiarity with best practices in homeless services, such as Housing First, Harm Reduction, Motivational Interviewing, Strengths-Based Case Management, and Trauma-Informed Care is preferred", "Ability to engage with persons experiencing homelessness with empathy and non-judgmental attitude", "High tolerance and understanding for individuals presenting with mental health, substance use, and physical health needs", "Flexible with the ability to adapt and thrive in fast-paced and challenging environments, working across various settings including office, home, and field", "Strong advocacy, conflict resolution, and time management skills", "Proficient in electronic data entry, with the ability to prioritize roles, tasks, and deliverables, and possess creative and solution-focused problem-solving skills", "Excellent written and verbal communication skills, ability to build relationships and network, and work both independently and in a team", "Bilingual proficiency in Spanish/English is preferred but not required", "Proficient in Microsoft Programs (Word, Excel, Access, PowerPoint), Zoom, and web-based scheduling software". Those are skills.
- Qualifications could be education/experience: maybe "Experience At least one (1) year of work history and relevant transferrable skills". Also maybe "Ability to work a 9/80 work schedule" is schedule not qualification. Could also include "CPR/First Aid Certification", "TB clearance", "Driver's license", "HIPAA". Those could be qualifications (certifications/requirements). We'll put them under Requirements.
We must not create sections with filler like "commensurate with experience". We have real content.
We must not include boilerplate like EEO, etc. Remove those.
We must not include application instructions.
We must not repeat job title.
We must not include duplicated lines.
We need to output only HTML fragment.
Let's structure:
About the role
LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 17,000+ lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people’s lives at LA Family Housing! The Housing Stabilizer will provide intensive, home and community-based case management services to our medium to high acuity households transitioning out of homelessness. Utilizing best practices, the Housing Stabilizer will be responsible intensive case management, assessments, goal, and service planning, linking to resources, and crisis intervention for a diverse group of clients with complex trauma facing medical, mental health and substance use barriers. This position is a collaborative role in partnership with local community-based organizations and other service providers to work with clients to assess housing stability, provide stabilization services, and coordinate multiple services to meet each client’s specific needs related to housing, health, mental health, and income.
But we need to avoid duplication: The "Why Join Us" paragraph also similar. We'll combine. Better: Provide a concise paragraph about role and organization. Now Responsibilities:Responsibilities
- ... list items from "What You'll Do". Also include the DHS ICMS SCATTERED etc? Those are duties under "DHS ICMS SCATTERED Or LAHSA-SPECIFIC DUTIES". Those are also responsibilities. We'll include them.
List items:
- Engage and develop rapport with households transitioning out of homelessness by utilizing Trauma-Informed Care, Harm Reduction, and Housing First principles
- Provide intensive case management services, including but not limited to, independent living skills, housing stabilization, money management, community integration, employment linkage, benefits establishment, and linkage to community providers for substance use, primary and mental health care to increase housing stability
- In collaboration with clients, ensure clients have a current and comprehensive biopsychosocial assessment, to create individualized goal plans. Review and update quarterly and upon completion of goals
- Maintain accurate and current client files with all required documents and data in agency records and electronic databases
- Adhere to documentation standards set forth by the program contract and LA Family Housing policies
- Provide crisis prevention, crisis intervention, safety planning, and de-escalation supports to households
- Advocate on behalf of clients to address issues and barriers between landlords and participants
- Assist with referrals and linkage to eviction prevention and fair housing resources
- Attend mandatory trainings, seek out learning opportunities for continued education, stay up-to-date on best practices in participant care and ending homelessness
- Participate in the agency’s internship program and provide mentoring/coaching to new team members as needed
- Participate in case conferences, staff meetings, and community meetings as required
- Perform additional tasks, projects, and responsibilities as assigned by the supervisor
- Provide field-based stabilization services, which will require traveling around LA County to other agencies, providers and resources to provide support to clients
- Assist participants with high acuity needs by connecting them to additional resources, such as Project-Based Supportive Housing (PSH) units
- Work collaboratively with Property Management, Resident Advocates, onsite Co-Located Staff, and community agencies to provide supportive services, including active participation in tenant meetings
- Organize and facilitate building-wide events for tenants, such as Thanksgiving Dinner, Financial Literacy classes, Fourth of July BBQ, etc.
Now Requirements:
Requirements
- At least one (1) year of work history and relevant transferrable skills
- Ability to work a 9/80 work schedule
- Obtain and maintain CPR/First Aid Certification
- Ability to pass post-offer Tuberculosis (TB) clearances
- Travel is a regular duty for this position and is required
- Use of a personal vehicle to travel between worksites and other locations is required
- Must have and maintain a valid California Driver’s License and auto insurance in good standing
- Maintain and execute confidential information according to HIPAA standards
- Respond in a timely manner in all aspects of communication with team members, participants, and partners
Skills
- Knowledgeable of issues faced by program participants, including health, substance abuse, mental health, domestic abuse, trauma, immigration, and legal matters
- Familiarity with best practices in homeless services, such as Housing First, Harm Reduction, Motivational Interviewing, Strengths-Based Case Management, and Trauma-Informed Care is preferred
- Ability to engage with persons experiencing homelessness with empathy and non-judgmental attitude
- High tolerance and understanding for individuals presenting with mental health, substance use, and physical health needs
- Flexible with the ability to adapt and thrive in fast-paced and challenging environments, working across various settings including office, home, and field
- Strong advocacy, conflict resolution, and time management skills
- Proficient in electronic data entry, with the ability to prioritize roles, tasks, and deliverables, and possess creative and solution-focused problem-solving skills
- Excellent written and verbal communication skills, ability to build relationships and network, and work both independently and in a team
- Bilingual proficiency in Spanish/English is preferred but not required
- Proficient in Microsoft Programs (Word, Excel, Access, PowerPoint), Zoom, and web-based scheduling software
Benefits
- Health, Dental, Vision, Life Insurance
- 403B Retirement Plan
- 529 Education Savings Plan
- Long Term Disability
- Employee Assistance Program
- Flexible Spending Accounts (FSA)
- Legal Access Plan
- Employee Appreciation Program
- Company Sponsored Employee Events
- Staff Development
- 9/80 Alternative Work Schedule
- Paid Sick, Vacation and 13 Observed Holidays
- Public Service Loan Forgiveness Program Eligibility
Pay
USD $26.42/Hr.
Schedule: Already we have 9/80 alternative work schedule mentioned in Benefits and Requirements. But we still need a Schedule section if posting states it. It does: "Ability to work a 9/80 work schedule" and "Staff Development, 9/80 Alternative Work Schedule". So we can include Schedule section:Schedule
9/80 alternative work schedule
But note we already have schedule in Benefits and Requirements. It's okay to duplicate? The instruction: "Prefer a few substantive sections over many thin ones." Having schedule separate may be thin but it's real content.