Case Manager, Housing (Site Based)

About the Role

As a Housing Case Manager (Scattered Site), you walk alongside individuals and families who are navigating homelessness and working toward housing stability. Through consistent, relationship-based case management, you help clients access housing, strengthen life skills, and remain stably housed in the community. This role is ideal for someone who believes housing is a human right, values trauma-informed and harm-reduction approaches, and wants to do meaningful work in a mission-driven organization. Avivo offers a 32-hour work week with full-time pay and benefits, supporting balance, sustainability, and wellbeing.

Responsibilities

• Build trusting, person-centered relationships with individuals and families experiencing homelessness
• Maintain an assigned caseload and meet with clients regularly through in-person and creative outreach
• Complete strength-based assessments and partner with clients to create housing-focused goal plans
• Support clients while they are in shelter or temporary settings to prepare for housing opportunities
• Assist clients in locating, obtaining, and maintaining scattered-site housing
• Coordinate services related to medical care, mental health, substance use, income, and benefits
• Support housing stability through landlord communication, eviction prevention, and mediation when needed
• Help clients understand tenant rights and responsibilities
• Document services and housing activities accurately and on time in required systems
• Collaborate closely with teammates, supervisors, and community partners
• Practice Avivo’s person-centered, trauma-informed, harm-reduction, and anti-oppression approaches

Qualifications

• High school diploma or GED
• One year of experience working with adults experiencing homelessness or similar populations OR an associate degree or higher (no experience required)
• Lived experience may be considered as part of the experience requirement
• Strong relationship-building and communication skills
• Ability to work with individuals facing complex barriers with compassion and accountability
• Interest in housing-first, trauma-informed, and harm-reduction practices
• Basic comfort with documentation and learning multiple data systems
• Reliable transportation, a valid driver’s license, and ability to travel within the community
• Flexibility to meet client needs, including occasional evenings or on-call coverage

Benefits

• 32-hour full-time work week
• Medical Health Plan
• Health Savings Account (HSA)
• Nice Healthcare — chat, video visits, and in-home primary care
• Dental Plan
• Dependent Care Flexible Spending Account (FSA)
• Basic Life/AD&D & Voluntary Life/AD&D
• Long-Term Disability
• Option to purchase critical illness, accident insurance, and short-term disability
• 401(k) Plan
• 10 paid holidays & generous PTO