Case Manager/ Housing Navigator - SC/La Fayette-11-205

Essential Functions

• Conduct Intake assessments with new residents.
• Gain and maintain a comprehensive knowledge of HMIS.
• Complete all data entry requirements for HMIS per contract requirements.
• Gain information and maintain documentation, quality control checks and file audits.
• Develop an individual service plan for each resident and monitor implementation.
• Develop a “Next Step”/Discharge plan for residents who are successfully placed in housing.
• Provide follow-up case management for residents at 1, 2, 4 and 6 months following successful discharges.
• Assist new residents to access financial entitlements and health care, providing advocacy when necessary.
• Aid new residents to access appropriate psychological and substance abuse care.
• Refer clients to agencies providing transitional and permanent housing.
• Provide counseling to residents on community housing, health benefits, financial support, and available community and public services.
• Maintain a current file of appropriate community resources for staff use.
• Network with outside appropriate agencies.
• Complete periodic reports as required by The Salvation Army and funding agencies etc.
• Compile monthly statistical reports as required by county and city contracts.
• Attend weekly case management meetings to update the team concerning service plan progress and emerging needs.
• Implement and facilitate life skills training for residents.
• Maintain positive working relations with Salvation Army representatives, volunteers, and all agencies providing services to residents.
• Drive clients to housing appointments as needed.

Minimum Qualifications

• Bachelor of Arts in Social Work preferred or associate’s degree or related field preferred.
• Minimum of one year’s experience working with low-income and/or homeless individuals and families.
• Valid Class C California Driver’s License.
• Minimum of one year’s experience working with low-income and/or homeless individuals and families.
• Must be able to pass a criminal background check.
• If working in vicinity of children, a criminal background check is required with certification for Protect the Mission policies and procedures.

Skills, Knowledge & Abilities

• Knowledge of the unique issues of homelessness.
• Ability to work with diverse populations in a caring, sensitive, and non-judgmental manner.
• Basic understanding of HIV/AIDS and blood borne pathogens.
• Basic understanding of Mental Health disorders.
• Bilingual English/Spanish is preferred.
• Proficient in Microsoft Windows Environment, and use of Word and Excel.
• CPR/First Aid Certification.