Case Manager, Health Home Plus

Program Description

Health Home Plus (HH+) is an intensive Health Home Care Management (HHCM) service established for defined populations with Serious Mental Illness (SMI) who are enrolled in a Health Home (HH) serving adults.

About the role

The Project Coordinator reports to the Program Manager and works from 2244 Church Ave, Brooklyn, NY 11226 with a hybrid schedule available.

Responsibilities

• Aid qualified individuals who require social service assistance by interviewing and evaluating clients, formulating service plans and goals, and providing service referral/navigation, and crisis intervention, as needed.
• Carry and maintain a caseload of up to 20 clients, providing assessments, developing care plans, and monitoring clients' progress toward their service plans goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via service plan outcomes and detailed progress notes (i.e. time of service, type of service, etc.).
• Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
• Recommend and implement strategies to persuade clients to participate more fully in this process.
• Escort clients to appointments (educational, medical, social service, etc.)
• Follow-up with clients for a period of time after successful completion of their primary goals to assure client stability.
• As necessary, reach out and market the program to the community in order to recruit clients.
• As needed, prescreen clients over the telephone for eligibility and may schedule appointments for possible enrollment.
• Assist clients in completing applications for benefits and entitlements and may process applications on clients’ behalf as needed.

Requirements

• Education, Licenses and/or Certifications Required:
• A Master’s degree in one of the qualifying fields and one (1) year of Experience; OR
• A Bachelor’s degree in one of the qualifying fields and two (2) years of Experience; OR
• A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of Experience;
• A Bachelor’s degree or higher in ANY field with either: three (3) years of Experience, or two (2) years of experience as a Health Home care manager serving the SMI or SED population
• Minimum Experiences and Skills Required:
• Providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism or substance abuse, and/or children with SED;
• Linking individuals with Serious Mental Illness, children with SED, developmental disabilities, and/or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services).
• Preferred Qualifications:
• Bi-lingual English and Spanish.

Qualifications

• A Master’s degree in one of the qualifying fields and one (1) year of Experience; OR
• A Bachelor’s degree in one of the qualifying fields and two (2) years of Experience; OR
• A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of Experience;
• A Bachelor’s degree or higher in ANY field with either: three (3) years of Experience, or two (2) years of experience as a Health Home care manager serving the SMI or SED population

Pay

$62,593 annually

Schedule

Full-time (35 hours per week)