Case Manager / Gateway

About the role

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team.

Why Join Copa Health?

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more

Starting Pay: $22.50-$24.00 DOE

Who We're Looking For

We’re seeking a Behavioral Health Professional/Case Manager to join our Integrated Care Team. You’ll play a vital role in helping individuals manage chronic medical and psychiatric conditions while supporting their recovery journey. You’ll collaborate closely with members, families, healthcare providers, and community partners to ensure care is coordinated, compassionate, and effective.

Key Responsibilities

• Collaborate with the Integrated Care Team to engage, educate, and support service participants
• Develop, manage, and maintain Integrated Service Plans (ISPs) within required timelines
• Participate in comprehensive assessments and ongoing care planning
• Coordinate care with behavioral health, medical, dental, and community providers
• Maintain progress and document outcomes related to recovery and wellness goals
• Ensure services align with ISP goals and regulatory requirements
• Support compliance and program needs through additional duties as assigned

Qualifications

• High School degree required, and minimum four (4) years of experience in behavioral health and SMI, or
• Bachelor's degree in a related field with one (1) year of related experience
• AZ valid Driver’s License, vehicle with state minimum insurance coverage and able to meet Copa Health company driving requirements and safety sensitive requirements
• Safety sensitive is any job that includes tasks or duties that the employer in good faith believes could affect the safety or health of the employee performing the task or others
• Bilingual (English/Spanish) preferred