Case Manager for Residential Facility

Responsibilities

• Help hold clients accountable for their actions in the community and the completion of their work
• Facilitate and provide timely documentation
• Monitor compliance on client contracts, phone policy, “buddy” relations.
• Ensure that all pertinent information is notated on RSS office board at shift change
• Able to work in a fast-paced, dynamic environment
• Able to communicate effectively in written, electronic, and oral form
• Make sound decisions and/or find alternative solutions
• Make weekly calls to the client’s family (more communication may be required)
• Schedule all calls and face-to-face meetings with family members and/or loved ones
• Meet with clients at least once a week to monitor the treatment process
• Execute step downs and discharges
• Upload/delegate current ROIs and aftercare plans into EMR
• Attend the following meetings: Morning Meeting, RCM Meeting, Supervision, when necessary, Safety Squad and Quality Assurance

Qualifications

• Bachelor’s Degree in Human Services, Criminal Justice or Psychology required
• Extensive experience within Mental Health and Substance Use Disorder industry
• Time management skills and the ability to work on multiple projects simultaneously
• Career coordination with all departments and oversees clients’ stay at Hope for Tomorrow
• Create an after-care plan that realistically meets the needs of the client
• Vet client visitors and phone calls
• Meet then maintain all pre-employment requirements which include reference checks, applicable state and national required background screening, 10 panel urine drug screen, DMV check, insurance (if applicable), and license/credential verifications

Benefits

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic